good evening,I am stuck for month now and cannot get access to my account on blackboard. I don't have anymore my phone and lost my recovery code and I am not able to connect with anyone to figure out my connection.
We are noticing more corporate donors are starting to use virtual credit cards for their donations. These donations have included grants and event table sponsors. Is there a way to process these transactions without the normal Merchant Services processing fees. This is particularly concerning since these donation amounts…
We have what we call “ghost checks” show up from time to time when someone has signed up for a membership and a check gets entered in with no # or amount along with a CC payment for the same amount. So for example, it would look something like this: 12/8/2024 ……….. Credit Card ………… $150 ………. MasterCard 12/8/2024 ………… Check…
Is there a way I can do a mass change for donors/members who have unsubscribed from our list? We use constant contact to send out emails and would like to update the change in Altru
Hey all, I did search previous discussions and found one on this in the RE section--from 2016--so I thought I would ask again. Can anyone help me understand the differences between Altru and Raisers Edge? We are an A&C Org with memberships & event ticketing. We do not charge admission and do not have need to track things…
I have an online donation form that we have elected to use BB covers; however our unrestricted fund which is fund we need for the designation is used elsewhere as a donor cover fee? Is there a work-around for this?
Hi everyone, I'm wondering if anyone has some input or examples of how their organization tracks in a high-level overview the yearly calendar for things such as grant submissions, reporting, and individual donor appeals? Currently my organization is tracking each one in a relatively individual manner, and what I would like…
We posted a payment to the wrong month in Treasury and it's preventing me from reconciling our cash account register to the bank statement. I tried manually correcting the original by reversing the credit and debit accounts, also posting an adjustment payment, but the result further deducted from the cash account balance.…
please email me with any BlackBaud Altru Related Questions at maria_sainz@live.com
Hello! I'm trying to pull a year end report for cumulative giving ($5000 and above) for gifts in different funds. Everytime I try to pull this through summary information, it gives me total amount giving for ALL funds, not just the ones i've used in the filter. I'd also like for it to show me the different gift amounts…
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