Hello Blackbaud CRM™ Community, First, some good news: the Blackbaud CRM Product Team has finished discovery on Gender field usage! This research effort was driven by your Idea Bank submission, your comments, and your direct feedback with your CSMs. We are now continuing this work at Blackbaud as we move into the…
We are pleased to announce that Service Pack 31 is released and available on the Blackbaud downloads page. The Service Pack 31 release contains new enhancements along with quality improvements. Here are some of the highlights from this service pack: * An Application User query node is now available in the Constituent query…
We have had a few enquiries around the list-unsubscribe header functionality recently and wanted to remind you what it does and how it benefits your organization. Service Pack 20 saw the inclusion of a list-unsubscribe header on all your outgoing emails. This an industry standard feature favored by inbox providers such…
In a world where significant change is a constant, social good organizations need to be ready to pivot and adapt to stay relevant and grow their supporter base. Read our new blog on the impact Peer-to-Peer fundraising's human element could have your organisation.A few months back as I was talking about change management…
In Service Pack 29 we improved the Password Reset experience for users by implementing a self-service password reset capability accessible from the User Login and Change User ID/Password parts. Web site users are no longer redirected to the Login.aspx screen for reset process and the experience remains consistent. We made…
We wanted to remind clients that in Service Pack 25, Blackbaud Internet Solutions Advanced Donation Form utilizes the new optimized workflow for Blackbaud Checkout. This update included a configurable transaction processing message and a robust transaction repair process. Please refer to CRM 4.0 Service Pack 25 Release…
We are pleased to announce that Service Pack 30 for version 4.0 is released and available on the Blackbaud downloads page. The Service Pack 30 release contains new enhancements along with quality improvements. Here are some of the highlights from this service pack: * Improve performance and clean up unused data with the…
We updated the style and location of the Blackbaud CRM Database and Data Warehouse reference materials. What’s Happening? We modernized the style We updated the style of the Blackbaud CRM Database and Data Warehouse reference materials. The change you’ll see include: * Multiple navigation options: in-page, side-navigation,…
We have released Hotfix 1 for version 4.0 SP29 (4.0.183.2909), and it is available for download here. If Blackbaud hosts your database, please create a case with Support to request that the hotfix be applied to your environment. The patch report can be reviewed here.
Overview With the release of Service Pack 29, we are excited to introduce Blackbaud CRM (BBCRM) customers to Blackbaud ID (BBID), our single sign-on (SSO) solution. BBID offers enhanced security and flexible access to your Blackbaud solutions, adhering to industry best practices by employing multifactor authentication,…
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