For those of you who watched the latest BBCRM product update briefing, you might be wondering what happened to Service Pack 32. We are in the final stages of preparation, and expect to post a release announcement for its availability within the next week or so. In the meantime, please review the below highlights of this…
It has come to our attention recently that many organizations that use Blackbaud Internet Solutions are not scheduling regular housekeeping of their historic emails. Blackbaud strongly recommends that you schedule this housekeeping task in order to maintain a healthy database and store these records only when absolutely…
Hello Blackbaud Enterprise Community, The Blackbaud Enterprise Product Team has completed the discovery on PayPal/Venmo engendering some fantastic input from those clients who were able to take part! This research effort was driven by your Idea Bank submission, your comments, and your direct feedback with your CSMs. We are…
Hello Blackbaud CRM™ Community, We are still looking to hear from you in our Gender Usage Survey. If you have already submitted a survey, then we greatly appreciate your feedback! And if you haven't submitted a survey form yet, you still have some time. The survey will be up until Friday, September 16, 2022. Please click…
Hello Blackbaud CRM™ Community, First, some good news: the Blackbaud CRM Product Team has finished discovery on Gender field usage! This research effort was driven by your Idea Bank submission, your comments, and your direct feedback with your CSMs. We are now continuing this work at Blackbaud as we move into the…
We are pleased to announce that Service Pack 31 is released and available on the Blackbaud downloads page. The Service Pack 31 release contains new enhancements along with quality improvements. Here are some of the highlights from this service pack: * An Application User query node is now available in the Constituent query…
We have had a few enquiries around the list-unsubscribe header functionality recently and wanted to remind you what it does and how it benefits your organization. Service Pack 20 saw the inclusion of a list-unsubscribe header on all your outgoing emails. This an industry standard feature favored by inbox providers such…
In a world where significant change is a constant, social good organizations need to be ready to pivot and adapt to stay relevant and grow their supporter base. Read our new blog on the impact Peer-to-Peer fundraising's human element could have your organisation.A few months back as I was talking about change management…
In Service Pack 29 we improved the Password Reset experience for users by implementing a self-service password reset capability accessible from the User Login and Change User ID/Password parts. Web site users are no longer redirected to the Login.aspx screen for reset process and the experience remains consistent. We made…
We wanted to remind clients that in Service Pack 25, Blackbaud Internet Solutions Advanced Donation Form utilizes the new optimized workflow for Blackbaud Checkout. This update included a configurable transaction processing message and a robust transaction repair process. Please refer to CRM 4.0 Service Pack 25 Release…
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