Hi - is anyone processing credit card or Paypal payments from constituents in India? We are having difficulties with both types of payments
I am a new eTapestry user and would love to talk with someone (either email, phone or Zoom) who considers themselves adept at producing high quality newsletters for email. I get the basics and I understand that eTap is limited compared to things like Constant Contact and/or MailChimp but I am hoping that I can at least…
One of my favorite options in eTapestry is the option to move a donation to another account. Show of hands… who knew this was possible?? This feature makes it so much easier than doing a journal type entry or or deleting a donation. Below are screenshots of the steps to take to move a donation. * Find the Account you would…
How are others who are using Donor Cover managing the fact that the total received is shown in eTapestry, as opposed to the original gift amount? As far as I'm concerned, we handle our fees in our accounting system, and while I need to receipt my donors for the full amount received, I'm only applying the original gift…
Hello! We just set-up eTapestry for our organization (yay!). I have a list of people who have signed up to receive an e-newsletter through a form on our website, and I'm wondering the best way to add those into eTapestry so they can begin receiving our newsletter. This list is just email addresses, no names, etc. I don't…
I'm not sure who needs to see this, but the Payment Services presentation from bbcon showed a checkout message for the new Complete Cover program which doesn't make grammatical sense. The phrase “By giving extra” refers to Blackbaud, when it should refer to “you” (the donor). This could be solved by changing the sentence…
Is it possible to change the text on the opt out link in Mass Communications from Remove my name from all future mass email communications to something like ‘opt out' or ‘unsubscribe’ ?
I need a video or something. No clue of how to use anything. I'm familiar with the basic template, but this drag n drop is like a foreign language to me.
One of the most requested items on the Ideas Forum is to have sub-folders for Queries and Reports. For some reason, Blackbaud are unable or unwilling to implement these. It would be so nice if they would tell us why. In the meantime, we have come up with a crude work-around which involves creating dummy blank Categories to…
I need your advice on how to add user-defined fields to indicate donations received by multiple sources of funding via partner institutions. I have tried all possible options in the Journal section to add an extra field to the report. But system-defined fields do not give us necessary options to capture a multiple source…
It looks like you're new here. Sign in or register to get started.