We filed our 1099's late last week. The very next day an error was found by us. Just an fyi, we can not make corrections and resubmit as the directions indicate. Aatrix has ask my IT to download their software on our system. Aatrix said that “it looks like you use web software with us. As corrections are not yet available…
I am having issues with my 1096 Federal and 1096 State reporting the same information. The filing state on all of them is Missouri (MO). The 1096 state is only pulling in 41 where the Federal is pulling in all 52 like it should. Anyone else having/or had this issue? I've been on hold with Aatrix Support for an hour and…
Nebraska wants only wants state copies of 1099's that have State withholding/ We've done it this way for years and it's never been an issue with Aatrix as it only submitted those 1099's. This year it's trying to send all of our 1099's to the state. Is there a way to fix this? am I missing some box to check? I'm not finding…
Has anyone had success doing ACH payments and sending check info to their bank for printing? I was told we will need to get a NACHA file from Blackbaud? We will be using Singlepoint with US Bank, but I am sure it is a similar process for other banks. Any guidance would be appreciated. Thank you!
Hi, While getting ready to move all tasks to NXT and move away from Database, I discovered one of the tasks still being done in Database View is the payment runs for ACHs. My staff is telling me it does not work in NXT. Monthly, we can have some very large payment runs of upwards of 500 lines (ACH's). And they never got it…
Has anyone noticed that since Blackbaud Checkout was implemented for payments received through K-12 online registration/order forms that those transaction no longer appear with comments in Merchant Services? For example, when reconciling the Merchant Services report with each disbursement, it is important for us to know…
I get to report 4 of 9 and it only stays spinning not letting me continue. Anyone having this issue?
Is anyone else very concerned about the upcoming phasing out of the data base view for FE especially for Journal Entries? They are so cumbersome and unreliable to work with in the web view. Today, I tried to edit a JE. After making all the changes, I tried to validate and save. After waiting for the dreaded bouncing green…
We received a rejection of our 1099-NECs and 1099 MISCs due to our Employer name not matching our FEIN with our filing. When attempting to correct the issue and following the instruction provided by Aatrix, the option to make any corrections does not exist. Has anyone else had this issue, and if so, how did you resolve it?…
I reconciled in FE for the first time, and I did not get the Bank Reconciliation Report that I normally get in the database. How do I get the report?
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