When following the step by step process for filing 1099's we get to step 6 to generate and open Aatrix we log in and get an error that says “multiple recipient state lines are not allowed" and will not allow us to move forward. What do we need to do to correct this?
Good morning, Is anyone still having trouble getting through the Blackbaud 1099 module? I get the error while logging into Aartix. I can confirm I am able to login to Aartrix separate from the Blackbaud module. Any advice would be greatly appreciated as I am getting little to no support from Blackbaud customer service of…
When trying to reverse a journal entry, we have to update the jouranl code from Raiser's Edge code to General Journal for our business rules. Some of the codes will update with pull downs, and as you keep working through the lines, the pull downs quit working and nothing happens when the field is clicked into. When this…
When I click Generate, it takes me to Aatrix, but the screen is mostly blacked out. You can faintly see the Aatrix login screen, but it won't allow you to enter login information. I submitted a ticket to support but haven't heard back yet. Is anyone else is experiencing this issue?
The current EFT Email Remittance option offered through FE NXT is not comparable to the EFT Email Remittances that were offered through MailOmatic for Accounting in FE. We have had multiple clients reach out regarding the lack of detail and the spam like visuals the new Remittances from Blackbaud give them. I have attached…
We are trying to validate a JE, and we keep getting an error message and the interfund balancing section indicates some lines out of balance. We have the box checked to create the interfund entries (as we always have and do). It is a debit to a fund 4 revenue account with a credit to a fund 1 cash account. Please see…
Help Blackbaud Community, I have been able to correctly get those needed a 1099 with an SSN field added to FENXT (even though seemed so tedious and extra work when name was already in FE NXT system), but those with a TID aren't coming over regardless of what field I put their information in. Anyone know the magic fields to…
We are having an issue with the step by step process in generating the data into Aartix. We are doing everything and once aatrix opens and goes through it's steps there is no data in there. Please advise
Hi, i was wondering if someone could help us.. we can't seem to move past this screen… the “next” button will not activate… but we don't know why… not sure what we are doing wrong… any help would be greatly appreciated… thanks, eric
I am attempting to process 1099 and when I try to generate the forms nothing is happening. I have gone through the training resources and do not see we need to enter any criteria in the filters. Has anyone had luck printing 1099 yet? I called and created a ticket however have no faith this will be reviewed anytime soon.
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