My balance sheets are suddenly not balancing - and when I run them for 10 years in the past, they don't balance in any year. This is not something we've done. I tried to chat with support yesterday but after waiting for 30 minutes to be connected with someone, I gave up. Our audit started yesterday and I really need…
The Fixed Asset system has suddenly stopped depreciating one of my assets and I can't figure out why. This is an old (2016, I think) asset that I haven't touched in years, but I just started getting this exception message at the end of the report, and it will not calculate depreciation on this asset anymore. I have no idea…
Hi community! I wanted to remind everyone that starting tomorrow (September 17th) at 10am est and running until EOD (5pm est) Thursday, September 19th - All-Star Alex wong will be answering your questions about using SKY API, SKY Add-in, Microsoft Power Automate, and Microsoft Power BI in Blackbaud Financial Edge NXT®. Get…
I've been waiting for over an hour to be connected to a live agent via chat. Anyone else having the same problem?
In FE NXT unable to print one time checks later. Only able to do in the database. Will this be mirrored at some point in FE NXT??? Until then I'm still using the database to manage such.
I previously had issues with journal entry distribution showing duplicate lines. It appears to have been fixed. Thank you! Journal Entry Batch has duplicate lines - Blackbaud Community A similar issue is now found when viewing distribution for AP invoices.
All of my journal entries are not able to be edited once approved, but I found mistakes in some of them. Is there a way to revert the status to “pending approval”?
When making a payment in treasury, add coins so they are listed separately on the deposit ticket. It is very useful when filling out a bank deposit slip.
After adjusting the amounts on a posted receivable entry, the ledger now shows two entries: the original receivable amount and another with the adjusted amount. It appears to have created a duplicate entry. What could have gone wrong? It should only reflect one updated entry with the adjusted amount, not both the original…
Hello, How does one close a fiscal period and fiscal year in NXT? I have read some posts that reference “hard close”, “soft close” and “mock close”, but no instructions or explanations of the differences of the different types of closes anywhere. Any help would be appreciated. Thanks. :)
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