With this new update - it seems that our Enrollment Management Team no longer has access to Interviews/Visits on their Review Center. How can we get that feature back? Is anyone else experiencing this same issue?
Per KB article 205106, if users have not signed in for two years, Blackbaud is replacing their Email address with redacted[numeric string]@redacted .com, where the 14 digit numeric string indicates the date and time the user was redacted [YYYYMMDDHHMMSS]. However, it appears that Redacted.com was an actual registered…
Is preferred last name available as display field in advanced lists? I can't find it, only Preferred Name and Preferred or First Name under User Base. I've tried User Detail too, not there.
So we track attendance per class which the system then maths out and summarizes on each student profile. So Timmy misses morning classes for 2 days and now has 1 days absent on his profile in the summary. Jenny misses all classes for 3 days and just her first class on the 4th and her summary says 3.2 days absent. This can…
Academics Can anyone explain this? I have no idea where to find what it is talking about. Blackbaud, please walk us through how to get there and exactly what it means and doesn't mean. Thank you! When adding a transcript, administrators can now select terms for school levels outside of the one selected on the transcript.…
Has anybody noticed that the quality of support has really gone down the drain… Now if you call (chat is worse) you are (most likely) directed to a call center in India. The support staff are not at all knowledgeable, let alone experts. All they do is respond you based on knowledgebase articles (textbook research/response)…
Recently, our PE/Wellness course has switched from a numeric grade to a pass/fail. Because teachers of this course will record grades 8 times per year for between 100 to 200 students each, it would be helpful for them if there was a way to record the "P" (pass) or "F" (fail) in bulk for their sections, rather than having…
Do you have a way to show that a course was dropped after the drop/add period? How do you do it? I know we could enter a W grade, but that actually would cause an issue with our uploads to the state for scholarships. Our guidance counselor would like there to be some "sting" for dropping a course after the deadline. What…
Let me recap what happened to us this week: Tuesday, 9/2: Email sent to everyone in our school community, displays as it should in all email platforms Wednesday, 9/3: Email sent to everyone in our school community, displays as it should in most email platforms - Gmail users now only receive a link to view the issue…
Our policy for our elementary states this: Early dismissals occurring before 11:30 am will be counted as a full-day absence. Those occurring between 11:30 am and 2:30 pm will be counted as a half-day absence. My Question is how do we handle 1/2 day absences? I have only been in schools that use per period attendance but…
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K-12 Community