We have a teacher and a parent who have the same first and last name. When messaging in Blackbaud, both auto-populate with no way to determine which is the parent and which is the teacher. Has anyone encountered this, and do you have a recommendation for how to clarify?
I am trying to build an import file based on the template shown when you go to Core->System Tools->Data Import->Create Job->Student->Recorded Grades-Grade. That file has a score column. The problem is the grade I am trying to import doesn't have a score associated. If you look at Academics->Grades->Grading Setup->Grade…
We've started to use Bulk Uploads to upload student records to student profiles. Does anyone else use them and for what purpose? Our records have to be purged after a certain time, I am looking for ways to better manage the number of files. An example of files being updated at the moment is Doctor Notes.
Has anyone else noticed that, after today's update (May 28), scheduled pushpages are getting hung up at “running” and do not complete? I've tried several pushpages, some with many recipients and others with a single recipient, and nothing will process through to completion. Support says they aren't seeing anything on their…
I attended the Omnibar webinar on March 5 where @Jessi Walters and @John Vogel discussed the updated Omnibar layout and, if I recall correctly, it was to be released on March 25th. Does anyone know if this has been delayed? I'm not seeing the new navigation yet. It would be great if we could access all of our Blackbaud…
I am still learning all of the Blackbaud lingo, but what I have been asked to do is start to create our school's 2025-2026 master class schedule for each of the four divisions. Is it possible to start to map out and input next school year's schedule in the system while working in our current schedule? There will be some…
Hello, Our director floated an idea to me that I was wondering if it were possible for Blackbaud. We'd like to have a central hub to communicate any announcements, upload any files/notes etc. for our School Board. As an example, if there's a Board meeting, then those meeting notes would be uploaded onto Blackbaud for board…
We offer a summer session where parents of candidates log in with their personal email to sign the contract, etc. We have not been issuing invitations when their BBID is set up, just an email with instructions to login to our instance and follow the prompts. This works for about 90% of our parents. Several parents have…
I am working on creating a Profile Update form for my families to complete to verify or receive information on students, their siblings, parents, and grandparents. I have created a form and tested it out a few times with my test students, but I have some questions. I was on hold indefinitely with support and never got…
Our Health Center staff is looking for a new medical records system. One service that we’re looking at is August Schools (augustschools.com). I would like to talk with people from schools that are using any part of their system. I’m interested to hear about the tech side of integration with Blackbaud and your experience…
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