What is the cost of Constant Contact and how integrated is it with RE NXT?
For organizations with multiple entities under one database umbrella, how does unsubscribing and list management work, when someone may unsubscribe from one list but not another—particularly as it relates to the updates from RE that cycle every 24 hours, can you have multiple lists sync to the database automatically?
When will there be the capability to have custom fields from RE gift data points as Constant Contact custom fields? Such as last gift amount, date, associated appeals, etc. We had this option when using Smartmailchimp from SmartSync. Thank you!
Are there recommendations on how the Field Mapping should be set up between RE NXT constituent fields and Constant Contact fields, for just basic mapping such as IDs, name, email, salutation, etc.? We are struggling to ensure that information in the Constituent Engagement tile in RE NXT is showing for all linked…
I have set our default from name in the email settings of our profile. However, when I went to prepare a campaign today it wasn't appearing accurately.
What are the specific updates that are done automatically in the RE NXT Constituent record when a constituent clicks the 'unsubscribe' link at the bottom of a mass email sent from Constant Contact? Also, are the same updates done automatically if the constituent choose to unsubscribe to mass emails through their email…
Will any metrics be visible on a constituent record in RE, such as open, clicks, unsubscribes, or hard or soft bounces from emails? Will users be able to export this data, or will it only be visible when viewing the constituent record?
Although a tile appears on a constituent record in RE once it is integrated with Constant Contact, it does not appear to display emails that were sent. It only seems to show emails that someone "engaged with". I know that Blackbaud is working on a Communications tile for constituent records. Can you share any timeline…
My understanding is that if a constituent unsubscribes from all lists in Constant Contact, this will mark their constituent record as "Requests no email". If they opt back in via Constant Contact using a signup form, OR are manually added to a list in Constant Contact, this does not seem to change in Raiser's Edge. Can you…
Can you send emails to non-constituent relationships via Constant Contact? I don't believe so, but want to confirm.
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