I am trying to run a simple query to show how many of my beneficiaries are under a specific custom field. When I run the report, one person only out of the 16 on there, appears 3 times and I cant work out why. His record is no different to anyone else, and I have tried both static and dynamic reporting. It means I then…
Hi everyone. Blackbaud announced this week that they will begin to retire some functionality from database view (notably functionality that isn’t used widely on a daily basis). For example, database view attributes will be retired, and custom fields will become exclusively available in web view in January 2026. We use…
How are you allowing donors to make a pledge and ask to billed later since RENXT doesn't allow you to do that?
We are considering using Hatch and are curious about others experience with it especially those that use RE. Are you willing to share your experience or pro/con list before subscribing and your experience after subscribing? Curiously, Elizabeth
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Hello! I am new here and would like to know how experienced pros deliver the chain of thank you email > receipt > acknowledgement. From what I can tell, the thank you email goes first and is an auto response to a gift. Then once I've batched the gifts, I can send a receipt and an acknowledgement. What is the best practice…
We regularly import "Cash" type gifts in Database view via Admin → Import → gifts through a .csv file we routinely upload. We have a few Recurring Gifts that I import using this functionality as we receive notification of payment similarly. This puts them as new gifts of type "Cash" and not the "Recurring Gift Pay-Cash"…
Hello, We've been with a new vendor 'AlmaConnect' (not to be confused with AlmaBase) for about a year and it has proven to be a good resource for alerting of us of job changes and news articles for our alumni and donors. They have an integration available with RE via SKY API that would allow us to update employment…
The 'Parsed Name' function has not once proved effective for our organization. It automatically generates a full name that more often than not is just two first names, and then a "Mary Mary" file is added to our database. I would propose including an option to turn this OFF for all online donations.
I thought this was going to be easy. We have 10 people coded with a "Board Member" constituency code. I recently change to the "To Date" to one of them to 6/30/25. Today is 9/19/25. I then created a Constituent List that looks for everyone with a Constituency Code of "Board Member" and the "As Of" date of Today (9/19/25)……
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