Hi, I am looking for some suggestions/examples for business processes/Internal organizational RE guides developed towards constituent record maintenance for organizations who have used Raiser's Edge for quite some time now. Example : We have defined understanding of how we use certain features like do not solicit/ do not…
Hi all, happy Friday! Am I overlooking more detailed email analytics? I went to look at an email and this is all I can see, is RENXT not recording a simple time stamp for when emails deployed? Also for bounces - how are we able to tell which are hard vs soft?
Hi Everyone, We recently started using NXT donation forms with BBMS and I have a question for you about how to use the optional URL parameters to specify appeal/fund/campaign. I would like to be able to replicate what we were doing before switching to forms in NXT and BBMS, but I don't understand if it's actually possible.…
In light of all of the progress in NXT, does anyone have insights on Insights? We like the Fundraising Dashboards, but we are quite hampered by the lack of fields available. For example, in our environment, with well over a thousand funds in use, we use Fund Attributes to be able to report (via Queries & Exports) on many…
In Database view, under Online Express, in the Events forms, we have one account that is linked that we need to change the routing and account number to. Currently, if we choose this account as a payment method under “Blackbaud merchant account”, the funds will be deposited into the wrong account. How can we edit this…
Hi, we are looking to utilize Events in RENXT for actual events, not just fundraising pages. Would anyone be willing to share an example of your event page? This would include photos, information, donations, tickets, sponsorships, etc. for an in-person event. Thank you!
I had the pleasure of tuning into the Blackbaud Champions data cleanup roundtable yesterday and the subject of imports for cleanup and creating templates from the import guidebook came up. A few people mentioned wanting template examples, and I've built up a few over the years, which I'm sharing here. For all of these, if…
Hi everyone! We are new NXT institution coming out of Slate. I have lots of ideas and would love your votes/feedback. Excited to be a part of this community! Links to my ideas: * Constituent List Upgrades (RENXT-I-8403) * Send emails in recipient time zone (RENXT-I-82229) * Ability to view examples of what your email merge…
Starting a new CRM and noticing many names without titles (Mr., Ms., etc.). Do you make “Title” a required field on donation forms? What are your best practices for collecting this info, especially for gender-neutral names?
How are we excluding current fiscal year giving AND only including last fiscal year giving on constituent lists? Seeing how these are the basis of email lists there should be more logic capabilities. Right now I've built a list of LFY donors and then built another list of CFY donors and used that to exclude from the LFY…
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