Hello! This is my first post on here :) . I recently became aware of this problem when our Board President (Gulp!) noticed that the unit number of her condo was not included in a recent mailing. When I looked back through her addresses, it seems that in the last couple AddressFinder/NCOA updates, her unit number had…
Ran both SYBUNT and LYBUNT and noticed the recurring gifts still appeared despite them not meeting the criteria. I made sure to include the gift type so not sure why those active donors were not suppressed. Anyone experience this or have any ideas?
I have requested a backup of our system from Blackbaud for later use. We currently use Raiser's Edge. What is the best way to store the backup? I know the codes for the links expire in 7 days from the date sent. Will I need to extract the data, then store it, vs just storing the links? I am unsure of how to do this or the…
We started this process a few months back and it's been working wonderfully, just wanted to run it by people and hear any thoughts. Also I would love to hear your process if you dont mind sharing. Front desk person receives the mail & immediately sorts into any personal correspondence / bills / donations etc. All donations…
Is there a way to add our logo to the top of the event form? We normally host a lot of our events on our website, but that's only if it's open to the general public. Lately, we've been hosting a lot of smaller committee events where the committee members are inviting their networks. So we've been sharing the unique URLs…
We went live with RENXT 3 months ago and our athletics division is transitioning to Paciolan by July 31st. Has anyone been through an integration to discuss how your process works whether fully integrated or manual?
We are now 3 months into RENXT having used Millennium for 30 years. Our post to GL and reconciliation was a breeze. We now follow the post to GL process creating a spreadsheet for accounting to upload at month end. I'm lacking a detailed report that ties out to what was actually posted by accounting though. The post to GL…
Hello, Does anyone know if it’s possible to set a minimum amount for the “Other” field in the Optimized Giving Form? We have set the one-time gift range to $25–$100, but donors can still enter as little as $1 in the “Other” field. We’d like to set a minimum of at least $10. Is this doable in the optimized forms?
Hi, Thanks in advance with your help with the advice for the question below. What data points in Raisers edge helps with finding good prospects in. While researching for new or existing prospects what kind of data needs to be looked into that determines a donor's probability of giving. I am trying to build up a best…
Hi , can anyone help? I've been using NXT email for 4 years now. I am included as a recipient in my email lists . I've stopped receiving my emails. I've checked I'm in the list to send to, I'm opted in and haven't made any changes to my own record. But I'm not in the recipients list produced after the send, and therefore…
It looks like you're new here. Sign in or register to get started.