We have noticed the changes that BB suggest we undertake in light of Microsoft improving security. Have any of you written to BB? Our Cybersecurity and Infrastructure team are not willing to circumvent Microsoft’s actions to improve security (specifically, disabling Outlook add-ins that utilize legacy authentication…
Hello all! I am updating our Email Gift Receipt Template and I can't figure out how to remove the spacing between the name and title in the signature. Currently it looks like this: Name Title I want to close the gap between the lines. Any ideas? This more of an aesthetic issue than a functional one. Thanks in advance!
I was wondering if anyone could share the best practices for data purging in your database. What is the process, what components/criteria are included in the purge, and how often is it performed to maintain an active list of prospects and donors, ensuring data efficiency and success?
Does anyone have a formal NXT rollout project plan they are willing to share? I'm curious to know if anyone has scoped out an “implementation” type plan that would help this newbie RE user be thoughtful around testing, training, etc. as we head toward December 2025!
Has anyone been able to successfully merge queries in NXT. Every time I attempt, I receive a "That's Odd" message. I was not sure if it is me or if the feature is not yet working properly. I was able to merge the queries in database view.
Hello Blackbaud Community We have been processing Gift Aid claims at the gift level for years, but this never picked up any gifts for Gift Aid refunds. We recently had a session with a Blackbaud consultant who advised us to change the main query to be at the constituent level instead of the gift level. This change…
I set up my first event in NXTOLX. People can register and put in their credit card information, but it is showing not paid and I'm not able to see any transactions. What am I doing wrong? Our event is on March 22 and I need some help. I had the event in OLX in database view but when it changed over to NXT, that no longer…
I've just added to the Idea Bank, asking to update the new query to allow Attachments to be found. Feel free to vote here:
Is there a way to disabled automatic Fundraiser Gift Credits for a particular Fundraiser Type, or even just for a given donor?
It would be helpful to be able to open a constituent record from a RENXT batch. Sometimes it's helpful to check the donors previous giving to determine what GL# the current gift should be applied to or see what affiliation the donor has with our organization.
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