Hello, We are currently using Insight Builder to create real-time reports and dashboards in RE NXT. However, we've noticed that certain columns, such as Constituent Code and Constituent's Marital Status, are not available for inclusion in the reports. Do you have any insight into why these columns might be missing, and is…
Hello Everyone, We included an image in the email message for submitted donations. There's no way, I believe, to load it into the message box, so I just copy pasted the image. This was about 2 years ago. Now that we are creating new OLX forms, we are using a different image. For some odd reason, the new image is not…
Hello does anyone know of a way to view an audit history on a constituent record.. I am trying to see if some records in our database have been merged or had addresses added overtime. I know if they were merged I won't be able to easily reverse that, but I am hoping that maybe I can see a date that a merge happened and…
Do you work in a school that uses both Raiser's Edge and Core (Blackbaud's Enrollment Management system)? If so, how do you rollover your information from Core to RE at the beginning of each new school year? We started using ImportOmatic last fall with limited success. The main challenge has been exporting all of the…
Hello, Recently we received notice that the old “standard checkout” will be phased out in February to comply with PCI regulations. When an embedded donation form is switched to the new “Blackbaud Checkout” we receive the following error on event forms. “2025-02-10 9:11 AM: System.NullReferenceException: Object reference…
We have signed a contract with Almabase to replace BBNC for our alumni engagement platform. We are in the initial launch phase and would like to chat with others who may have some pointers or tips for our conversion from BBNC to Almabase and the integration with RE NXT. Please let me know if you would be willing to chat.…
I have two questions/issues with regard to Blackbaud/RE NXT and I am wondering if there might be progress being made on either/both: When will there be changes made to the options for annual giving statements/year-end tax letters? I have spent considerable time searching the different discussions as well as the training…
Our full advancement team wants to receive contact (visit/call) reports via email for their review and information. Is there a way to export/report Actions with the type ‘meeting’ or ‘call’ in a readable format so I can send them to the team on a regular (weekly) basis? Right now, gift officers are entering their action…
Hi there, We just converted from our old database to NXT and are still trying to adjust to the new world. One of the biggest question marks for our gift processing team is what gifts can't or shouldn't be entered in Batch, and when they're not, what else to use to track them with our Finance team. Our legacy system relied…
I just happened to look at my audit history under Security and noticed that on January 29, 2025, 11:50 pm user titles were changed for our users, and some have reverted back to old titles. When I look at the entry to see who made the change, it says Blackbaud. We also noticed that email categories have changed for people…
It looks like you're new here. Sign in or register to get started.