Anyone know why one line in the batch is black and not clickable and the rest of the gifts are blue and clickable?
It seems like gifts are only pulling into the online batch area on the disbursement date and not on the gift date - is that how its supposed to be? or is that something that can be changed?
In Database view, we can open a constituent and click on File --> Properties and we get information about who entered or last updated the constituent. Does this information exist in Web View? So far all I see that it shows me is (below), which is not particularly helpful.
I'm new to the Events tab, and want to be able to use the name tag function. However, with participants who are coming with their spouse, it doesn't appear that I can print one name tag for each person. For example: it can do John Smith OR Jane Smith OR John & Jane Smith, but it can't do one for John Smith and a separate…
Hello I have had a PA job running for a few years where if a file is updated in a bb host folder, the job is triggered. I have tried rotating/ unlock to reset the password and editing the connection, but I can’t seem to get the connection ok, when I run test the connection, bb ftp account locks. Has there been a change in…
From Principles to Practice: Introducing AI Responsibly in Mission Driven Work March 26, 11:00 AM EST (Register here) We’re excited to introduce the Agents for Good™: AI for Impact Webinar Series, a new monthly thought leadership series designed for mission‑driven organizations navigating the rapidly evolving world of AI.…
I created a new batch for pledges. I entered the gift by going to the gift tab clicking on installment information and setting up frequent number of gifts. Then clicked on add payment to pledge auto distributed and clicked Ok. I double checked my reports and it did show the pledge entered along with the gift and no pending…
Did Blackbaud end support for eReceipts in Database View at some point recently? I've been receiving far more requests than usual for reprints of receipts that were initially sent via the eReceipt method in Database View, and I just did a test transaction on my own account, and did not receive a receipt by email. Was this…
Hi everyone, I’m wondering if anyone has experienced this issue and can share how you handled it. We recently sent out a newsletter and can see several bounce notifications. However, when reviewing the email history for those same constituents, the system shows that the emails were opened. We also contacted one of the…
Hi Community, I just wanted to remind everyone about a fantastic webinar I am hosting on Thursday, March 5th at 12:00 p.m. ET. The webinar will feature three Blackbaud partners giving 13-minute quick demos and sharing customer testimonials of their integrations that will help you raise more money for your organization.…
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