Please tell me there is a fix for this. The issue I'm having is I need to know the exact name of the person I'm searching for including middle intial in order for the name to be found. We have lists that we cannot search for names unless we know the exact naming convention of each individual in Raisers Edge. For instance,…
Microsoft Edge browser: Go to Settings and search for "colors." Scroll down to "Page Colors" and try out some of the options. Make sure the toggle is turned off for "Only apply to page colors when high contrast themes are on." I am trying out the "Dusk" option (first screenshot). Firefox browser: Set your computer's main…
I noticed that when I save and close a batch in web view, the gift date that appears in the batch review does not match the gift date that I had just entered. It is showing as the previous day. For example, I had entered the gift date as 1-31-25, but when I closed the batch it was showing the gift date as 1-30-25. But then…
I just received the Blackbaud email regarding Donor Cover and while I would like the donations to make more sense, I do not understand why you don't make the default rate be Visa/MC? I would much rather absorb the extra fee of an AMEX charge (which honestly is my LEAST used card) than give Blackbaud my extra fee? Or…
I'm curious how other RENXT teams are using their Portfolio and fundraiser assignments. We originally wanted to reserve Portfolio assignments for those who gift officers have talked to and personally qualified as a MG prospect, and cultivation has begun. We use Prospect Status of “Identification/Discovery” to indicate…
Is there any way to pull installment balance using query in RE? I don't believe there is but I wanted to check with the community. For this project I am unable to use reports/exports since it involves Power Automate, and I need to pass query results to a csv file. Would be happy to hear opinions from others on this! Thanks!
Good morning everyone! I have been encountering a mildly inconvenient issue with trying to export any files from database view to my local downloads folder. This is the error message I get: It only happens with the downloads folder, I can export files to every other folder without issue. My IT department and I worked…
Is anyone else experiencing this? We noticed yesterday that the Campaign and Appeal fields are no longer showing up on our gift batches. We're hoping to trouble shoot this before we get our big recurring gift batches at the end of the month! I checked our settings and they look ok. Here's a screenshot if that helps…
they rolled out the new web view menu and I cannot find where they put security/area to add new users. I see settings/control panel but I do not see security under there. Anyone know where they put this?
We have been live with NXT for about a year. One of the first things we noticed is that some of our media attachments are missing. As time allows, we try to understand what's missing and why. Our dbm ran the script for media files stored in Classic to bubble up to web view, yet the mystery remains. Most recently test…
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