Hello, Does anyone require tuition refund insurance for their payment plan families? I am researching companies to compare prices and what they are offering. I would love to know what companies you are using. Thanks in advance for your suggestions.
Is anyone else having issues with the new invoice and statements? I've had several families reach out to me as the totals listed are not correct. It is not including credits on the account from previous payments. I.E. Your next payment due $2,500 and should be $1,500. It puts in writing - This amount has been deducted from…
We’re thrilled to share some exciting updates that will enhance the Blackbaud Tuition Management experience for parents!Our team has been hard at work to bring you these improvements, and we can’t wait for you to see them in action! Enhanced Payment Experience We know how important a smooth payment process is for parents.…
We have received a lot of complaints from our families that they have an enrollment mgr login for the inquiry/application and then have to do another for TM. And then they get confused. Any suggestions?
What is the difference between the AR Balance report and Deliq student report
The title of this report is very misleading. It has little to do with revenue, and much to do with billing…and to SOME degree, collections. There is a difference. I am new to BB but not new to accounting. This report title has caused a great deal of confusion — until you understand exactly what it “projects” . It can also…
I get a lot of requests from parents to provide additional documentation for their FSA reimbursement for tuition (daycare) for young students. The monthly billing invoice or family/student tuition statement does not provide enough detail (period covered) to meet the FSA reimbursement requirements, so I find myself doing…
I'm looking for suggestions of a POS solution that we can use in our school store and also integrates with Tuition Mgmt so our parents can pre-pay. Welcome any suggestions or solutions. Thanks, Mary
New York introduced new Credit Card laws in 2024 - link here. According to the laws you can't add the credit card fees on as a separate charge and you're meant to show the ‘cash’ price and a card price. We've been queried about this as it doesn't seem to be how it works with Tuition Management. Does anyone have any input?…
We recently switched to BB Tuition Management in July. We use Quickbooks for financial reporting. When reconciling it appears the reports in BB do not take in to account the Web payments and manual payments that are credited to the students accounts. What bucket are these payments being recorded in and is there something…
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The Blackbaud Product Update Briefings badge is back and here for a limited time! The Product Update Briefings kick off November 18 and go through November 20th. Sign up here to watch the sessions for the product(s) you own and/or are interested in learning more about for an overview of the new features we’ve launched in…