Modifying Check Amount

Eric Hermann

I'm having an issue when my staff accidentally enter in the wrong amount for a check. I haven't come across any way for me to modify the payment after they've completed the sale.


Does anyone have recommendations?

Dianne Crosby

I think the only option is to refund the order and process it again with the correct amount.


Here's a similar problem you can vote for:

https://altru.ideas.aha.io/ideas/ALTRU-I-1589

Maria Sainz

Eric, 


Is the check received on a sales order (Daily, Advance or Group sales) or through the back office as a payment?