The most recent content from our members.
Webforms have been missing the auto-fill features mentioned in KB 204046 for over a calendar year now. When will this be fixed?
Has anyone successfully crafted a query that returns package information per sales order? Similar to the won't-fix bug impacting Promo Codes (KB 195895), simply adding any output field under Sales Order Item\Sales Order Item Ticket\Program\Event Packages returns information for ALL packages, not just the one tied to the…
Does anyone have any recommendations to accept online payments from checking accounts? We like to add that option. We'd like another option to reduce credit card fees.
Hello Altru Users! Membership sales commissions are paid out 2x a month to our Ticketing Agents and other non-membership based positions who make a membership sale (Join, Renew, Rejoin, Upgrade, Downgrade, and Mid-Term Upgrade). We are able to deny commission based upon a predetermined set of data entry and order…
Has anyone gotten the Workstation interface Red X alot, One day it's green the next it's Red. This affect the Credit Card readers for processing cards. only comes up and manual entry.
Hi, We are setting up a cafe and are interested to see if Altru is compatible with the program square? We are trying to come up with a fast easy payment solution for our cafe customers. Thank you!
Since we have started using the BBPOS WisePOS E payment terminals, we do not require customer signatures. Our receipts are still printing the merchant copy for a signature which we just crumple and throw out, a huge waste of receipt paper! Configuration of receipts is not something I am very familiar with and I'm not…
We work with a number of businesses that would like to do discounts for their guests. Is it at all possible for a guest to use a discount code only once and not be active after that? We want the code to just apply to that business and the discount for one transaction only per guest and not be a public option.
Have we missed the conversation on tap pay? Is this available with blackbaud Altru? The world has changed and we are in the dark ages it seems.
I have an unresolved order that the customer did online. It states that “- An error occurred while building an item in the cart. To complete the order, edit the item and enter any missing information. If you are unable to edit the item, remove it from the cart and re-create it.” the person filled it out online and the…
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