The most recent content from our members.
I got a request from a constituent to pay for a program in installments. Is this possible on Altru? If so, how would I do this? Thanks!
Over the past 4-6 weeks we have seen a huge spike in chargebacks, all "fraud" and in looking closely, I believe they really are fraud. Most of the chargebacks have been from cardholders in Eastern Canada, though one came through this morning from Pennsylvania. I suspect there is a credit card theft ring selling people's…
Hi all, I'm trying to create a coupon code that people can use now but is only valid for tickets purchased on a specific date. Is it possible to do this? We have a corporation sponsoring a discount day for their staff, so I'd like people to buy online but only have the discount be valid on the day of the event (April 4th).…
Webforms have been missing the auto-fill features mentioned in KB 204046 for over a calendar year now. When will this be fixed?
Has anyone successfully crafted a query that returns package information per sales order? Similar to the won't-fix bug impacting Promo Codes (KB 195895), simply adding any output field under Sales Order Item\Sales Order Item Ticket\Program\Event Packages returns information for ALL packages, not just the one tied to the…
Does anyone have any recommendations to accept online payments from checking accounts? We like to add that option. We'd like another option to reduce credit card fees.
Hello Altru Users! Membership sales commissions are paid out 2x a month to our Ticketing Agents and other non-membership based positions who make a membership sale (Join, Renew, Rejoin, Upgrade, Downgrade, and Mid-Term Upgrade). We are able to deny commission based upon a predetermined set of data entry and order…
Has anyone gotten the Workstation interface Red X alot, One day it's green the next it's Red. This affect the Credit Card readers for processing cards. only comes up and manual entry.
Hi, We are setting up a cafe and are interested to see if Altru is compatible with the program square? We are trying to come up with a fast easy payment solution for our cafe customers. Thank you!
Since we have started using the BBPOS WisePOS E payment terminals, we do not require customer signatures. Our receipts are still printing the merchant copy for a signature which we just crumple and throw out, a huge waste of receipt paper! Configuration of receipts is not something I am very familiar with and I'm not…
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