Member Discounts on Tickets in Online Sales- Require Login, or Honor System?

Melissa Maney
Melissa Maney
Sixth Anniversary Kudos 1 Participant Facilitator 1
in Blackbaud Altru® General Discussions
Hi all,


We're about to start setting up Altru to sell tickets online for a month-long nightly event in our botanical gardens, and because of the challenges we've heard about member registration & logins, we've never set up any other online sales to require it. It's always been the "honor system" here. With management asking me about specifics when it comes to pros and cons, I'm trying to wrap my head around it all. If any of you require login/registration for discounts, what challenges have you faced? Has anyone tried it with a large-scale event (as in 1000+ people?)? If you use the honor system, what are you frustrations with that?


Any info would be helpful! Thank you!


Melissa Maney
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Comments

  • Sabrina Wurf
    Sabrina Wurf
    Ninth Anniversary Participant Facilitator 1 Loyalty Badge

    If you are offering member
    discounts on a program set up in Altru, that can be set up where
    they log in to receive their discount.     J

     

    -Sabrina

     

    Sabrina M.
    Wurf

    Membership
    Manager

    Skirball
    Cultural Center

    2701 N. Sepulveda
    Blvd.

    Los Angeles, CA
    90049

     

    310-440-4526

    swurf@skirball.org

     

    Please note: my
    workdays are Wednesday through Sunday

     

  • Lori Elder
    Lori Elder
    Tenth Anniversary Kudos 2 Name Dropper Participant

    While there is some confusion with some of our
    members, we’ve had great success moving them online to register for
    ZooCamps and special events.  The key is the wording on your
    buttons.  We send an email to all members asking them to
    “Register” their email address with our website to receive member
    discounts.  They enter their information and create their own
    password.  Feel free to give me a call if you have
    questions.

     

    Lori

     

     

    Lori
    Elder

    Member
    Services Manager

    One Wild Place

    Pittsburgh, PA 15206

    Phone: 412-365-2534

    Fax:
    412-665-3661

    lelder@pittsburghzoo.org

    http://www.pittsburghzoo.org

     

     

     




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