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lightboxes in donation forms

Haley Waxman

Hello!

I wanted to check in with members of the community about something. I have been on multiple webinars recently about building sustaining giving and nearly every single one suggests adding an upsell light box. Sounds simple enough and obviously a great idea! However, when I inquired with support about how to do it, I was sent to professional services and told this would cost $3,000. Has anyone else encountered this?

My question is two-fold: Why do they promote features that are obviously super helpful...yet never mention a cost during webinars? And second, has anyone come up with a different way to do something like this?

For example, if a donor is making a one time gift of $20, we would like to suggest they make a $10 monthly gift.

Appreciate any insight!

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Comments

Brian Mucha

I built this for our donation form, but they are entirely API based forms. http://luriechildrens.org/donate

I don't see any reason that you couldn't do the same thing on a stock form, but it will take some Javascript and html/css knowledge. If you have someone that can do that, you are welcome to use as much of my stuff as you like.

Basically, there are 4 things you need to accomplish.

You would bind a javascript to the Submit button's click event. That script needs to stop the default action of the button (which is to submit the form.)
Then your script should check if Recurring is selected. If so, do nothing further and submit the form. Is not, open a lightbox.
The script needs to check the amount, and calculate a suggested monthly alternative. Show that ask in the lightbox along with one button for one-time and another for monthly.
If one-time is clicked do nothing and submit the form. If monthly is selected, set the appropriate sustainer fields and then submit the form.

Each one of those steps is a little project in itself. Three grand seems fairly reasonable.

We see gifts live for about 14 months on average, but we don't use credit card updater - which would improve that number. Many go on for years.

BPM