The most recent content from our members.
When it comes to auto-responders for our donation and registration forms in LO, my organization has always used bracket syntax for the HTML versions and XML syntax for the plain text versions. The people who originally made these decisions have since departed, and I am curious if anyone knows a potential reasoning behind…
Hi all, We've had a few instances where a donor wishes to be truly anonymous, e.g., the participant has no method for seeing who gave a gift. While we have been able to avoid sending auto-responders and keeping the name as 'anonymous' on the donor scroll in the participant's public fundraising page, we haven't found a…
I’m looking to retrieve all active FR_IDs from Luminate using the API. After reviewing the Luminate API documentation, I couldn’t find any endpoint that returns the FR_ID. Is there an API available to fetch FR_IDs, or an alternative approach to obtain them programmatically? At the moment, we’re retrieving them manually,…
Hi everyone, I’m working on integrating Luminate Online TeamRaiser with Drupal using the CRTeamraiserAPI. I need to fetch all participants for a specific TeamRaiser event using only the fr_id. My event setup: The event has no teams All registrants are individual participants I need to retrieve the full list of participants…
We are using Luminate Online Web Services (SOAP) to build a local data warehouse for reporting purposes. In the user guide documentation, Blackbaud recommends using synchronization and GetIncrementalInserts, GetIncrementalUpdates and GetIncrementalDeletes methods, however there are persistent synchronization issues, that…
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Is there a REST API endpoint in Luminate Online that allows deleting constituents? We have around 4,800 records that need to be removed, and we have key identifiers such as email address and Member ID available in an Excel file.
My organization has setup a 'Contact Us' page using TeamRaiser and we would like to grab the response without having to log onto LO and downloading the results. Is there a way to do it using Power Automate?
Hi! No matter what I do. No matter how I try. Even when my admin sends me it…I NEVER receive my password reset email. I have no way of contacting anyone at Blackbaud. Can someone help me???
We are using LO Web Services to build a local data warehouse storing LO data used for reporting. I've recently run into a problem, where a constituent record (X) of a Team Raiser participant was determined to be a duplicate and merged into another record (Y). However, the duplicate record X, prior to the merge, had gifts…
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