Luminate Online Instructional Manual/Material

Carly Karten

Does anyone have instructional material for luminate online they would be willing to share? I can't find any on Blackbaud knowledgebase/community or the internet. We are going live pretty soon and would love anything that would help. Query builder and donation forms are my two main focus areas. -Thank you!

Allison King

Hey Carly Karten‍,


Have you explored the courses available to you via Blackbaud University?

Chris Cain

+1 to Allison King‍'s recommendation of Blackbaud University, but also if the online help documentation would suffice here are some relevant sections:


Query Builder
https://webfiles.blackbaud.com/files/support/helpfiles/luminate-online/help/luminateonline.html#../Subsystems/DataManagement/Content/Concepts/Admin_Advanced_Query.html


Donation Management
https://webfiles.blackbaud.com/files/support/helpfiles/luminate-online/help/luminateonline.html#../Subsystems/donation_management/Content/Concepts/Admin_Campaign_Management.html


context-sensitive help (i.e. clicking "Help for this Page" button at the top right attempts to jump to that section in the documentation) is available in the admin experience

Grace Rose Khalsa

As well as the other resources mentioned, you can view this 30 min video on donations, for free, as a start.
https://blackbaud.csod.com/ui/lms-learning-details/app/course/39bb36bb-ec60-4495-a051-dd2e36824ca


Best wishes on your LO journey!

 

Carly Karten

Hi Everyone! Thank you so much for your help, this is all extremely helpful.