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Archiving a BBNC site

Louise Lawrence

Hi there We are hosted with BB for our Netcommunity and have two sites. With the update that occurred on 8 November we have encountered this https://kb.blackbaud.com/articles/Article/102993

Has anyone ever archived a site? Any negatives that we should watch out for?

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Patrick Cole

In the last 6 months, we moved to Blackbaud hosting and created a new site, utilizing the multi-site functionality. Long story short, we had never archived previous iterations of our site and discovered old pages that were still accessible through the direct URL or through search engine results.

The archiving process as it was described to us seems very, very manual. You must go to the page properties for each page you wish to archive and change the permissions from "everyone" to another option. It appears there is no other way to do this than by going through your old site page by page, but it does preserve your old site.

Louise Lawrence

Thanks Patrick. We have managed to unpublish pages from our old site. And have found some more information on Archiving in the BBNC Manual although it can cause issues

To archive a parent or child site, select it in the Sites & settings treeview and click Archive. If you archive a parent site, you also archive its child sites. A Restore button appears for archived sites. Supervisor users and users with Edit site rights can use this button to activate the archived site.

But last week, we had this occur for us https://kb.blackbaud.com/articles/Article/102993

This meant we couldn't access our donation forms on the new site - just when a campaign had started!

Blackbaud said no other customer had been affected and we are investigating archiving but what we have learnt is to take a screen shot of the URL from the old site and the new site so

Thanks so much

Louise