The most recent content from our members.
if you are using NetCommunity please let me know the name of org and the features you are using right now: email sending, event registration, donation forms and processing, profile updates, ….
Right now in our system, when someone makes an online donation, they don’t receive a receipt right away. The receipt is only sent after the gift batch is approved. Can you please confirm if this is how Raiser's Edge NXT normally works? If so, what’s the reason for doing it this way? 2. Also, is there any way to change the…
In chat for over an hour and on phone for half an hour, just created an online case but my system is down…I need help any advice?
Does anyone have a work around for entering payment data from Blackbaud Merchant Services with Blackbaud Financial Edge NXT? Currently, I am manually entering every charge, including credit card fees, and it seems counter-intuitive that the two systems cannot communicate.
Hello and if anyone has seen this recently but the opt out field with the honeycomb of the email analtyics report is functioning (maybe too good). I generally review both summary and details page and the summary like the opt out field in the honey comb have always shown no data. I would review the details page and manually…
Staff member who is responsible for donation forms is struggling. She said directions to update forms go fine until selecting a “Merchant Account that supports Blackbaud Checkout.” We have one BBMS account and that account is used on a form where she doesn't get the error but gets the error for other forms. Any suggestions…
Has anyone implemented or developed the appropriate scripts and inventory required for the upcoming PCI DSS SAQ A (6.4.3) update due at the end of March 2025? We use Payment 2.0 parts which ‘pop up’ (aka use iframes) and these are now deemed to require a variety of scripts to ensure security and integrity under PCI. Any…
Hello! We want to send out monthly birthday emails to our constituents that are personalized. Does anyone have any suggestions or knowledge on the capabilities of NetCommunity? We want to do a personalized graphic with their names and maybe confetti? Or should we do a generic birthday email with a personalized subject…
Hello, We are using Double the Donation integrated with our BBNC donation forms. I've been asked for a way to get employer information to be included with the gift that we receive. I'm wondering how others glean employment information without bogging down the donation process.
Has anyone heard about netcommunity being sunset? I was listening to a webinar a few weeks ago and thought I heard the comment of “netcommunity is going away” I'm hoping I mis-heard. I don't recall which blackbaud webinar it was.
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