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Adding a chatbot to BBNC

Diane Maidl

Has anyone added a chatbot to your BBNC website? If so, would you recommend a particular tool? Our end goal is a tool for a viewer to submit questions during an online activity or event such as a live video presentation. Ideas are welcome.....

Thanks in advance.

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Comments

Chris Coey

Hi Diane,

I tested one called PureChat and was able to add it quite easily as a generic js part. There is a "free" tier and a mobile app too. The support department seemed good as well.

Sadly, I ran afoul of our privacy regs in Canada and was not able to put it into production.

However, I'm actually pretty amazed that this isn't a built-in feature for BBNC.....it's pretty much a no-brainer for most websites involving $$ these days.

Cheers,

Chris