SwipeTrack (Xtrulink) for contactless payments and digital membership

Lori Matoba

I wanted to know if anyone has experience with SwipeTrack payment kiosk, POS credit card payment hardware or digital membership cards. We learned about them from BBCON and are very interested in getting but I have not seen any information in the community about actual use. Any info you can share would be appreciated. I also need to do some pricing calculation, it looks reasonable but not sure if the per transaction fees are high.

Ash Harris

I have experience with SwipeTrack...we have been using them since 2017, and as of 2020 have been using payment kiosk and express line POS.

Laura Purvis

Hi! I would be interested to know more about SwipeTrack too. Do you all use the stand with an iPad Air?

Kimberly Mulheron

I spoke with two representatives from Xtrulink today and they were very helpful! It's sounds like a great product. Has it saved your organization on labor costs and is it user friendly for your constituents and staff?

Lori Matoba

Kimberly - we are not using yet, but currently looking into it. It looks like Ash Harris‍ has been using it.

Ash Harris‍ , how was the set up on the back end? And was it an easy transition? Is it easy to reconcile transaction made on their system?

Katelyn Welch

Hi Lori,


Have you learned any more about SwipeTrack? How does your org plan to use them or integrate them into your current ticketing and check-in process? I'm very interested to learn about it functions with Altru. Thank you in advance.

Ash Harris

Hello Lori & Katelyn,


Sorry for the delay...Let's set up a zoom/teams call next week and I can show you both how San Antonio Zoo uses Xtrulink. My email address is ash.harris@sazoo.org

Ruth Burnell

We are also thinking of using this, would love your input about it

Ash Harris

sure email adam.parish@sazoo.org and CC pedro.olivarez@sazoo.org and they can schedule a Teams/Zoom for input.