The most recent content from our members.
We’re looking to replace our current printer (HP 2035 Laser) as it’s nearing the end of its life. What printers are you using for Accounts Payable check printing, and how have they worked out for you? I realize there are issues with Web View vs. Database View printing, so I am hoping to find recommendations from others who…
Hello, We have the BBMS WisePOS E terminals to accept payment. Two of them have cracked screens and I would like to get the screens replaced. I can find how to purchase new terminals altogether, but am coming up empty on how to get support for replacement parts. Has anyone been able to get support for these after they are…
Hello, Does anyone have a recommendation for a plastic membership card printer that is compatible with Altru? Although we are moving to digital cards for our regular membership program, we still need to print cards for our library pass program. Thank you! Laura
Hello-- It seems like many posts asking for scanner recommendations are from quite a few years ago, so I was wondering if people had some more up-to-date answers! I need ticket scanners (compatible with Altru) to be used for event admissions. Most tickets will be scanned on a phone, but some paper. Our check-in desk will…
Do I need to purchase a scanner and have an appropriate port on a tablet to scan barcodes or is there a way to do it using the camera on the tablet?
Hello! We are a new museum (being literally built from the ground up) that will be using Altru as its POS system for ticketing and in the museum store etc. I noticed that the printer that BB recommends is currently discontinued--and wondered what other large museum are using for printing tickets with a bar code? There are…
Anyone have any experience with pedestal scanners for scanning in ticket barcodes? The athletics dept associated with the university we are part of uses pedestal scanners by Alvarado. Wondering if they might work with Altru. I plan to investigate further, but also wanted to go ahead and post here in case someone has them…
We had a great year with our iPad mobile stations, except that not all Altru functionality is available on our iPads. Are you using mobile sales stations? Can you tell me about the hardware you are using and if you have implemented the EMV chip readers for credit card processing? Do you use a hotspot to ensure network…
After loads of problems with the older P400 terminals, they were eventually replaced with BBPOS WISEPOS e payment terminals. These have been OK in general, but frequently Altru will not connect to one or the other terminal, or to both, without the terminal being rebooted, sometimes two or three times. Needless to say this…
Anyone else dealing with the browser based printing of receipts and tickets being broken? I suspect a recent Chrome update (or possibly Windows update) has broken the printing. We're seeing it across all our stations including people on laptops who don't usually use browser printing- we also got an error in the Chrome…
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