I am curious to know that what is the best practice for Regular Giving donations, Do you send them Acknowledgment Letter or Thank you Letter on monthly basis OR at the end of the Fiscal year with the Receipts number. Thanks in advance
Some of our donors want to receive one statement at the end of the calendar year, no other receipting, and I mark them for consolidated receipts (Bio 2-Receipt type.)
Many want the Thank You letter with receipt along with the tax letter and I code in Attributes for them to receive a yearly tax letter/receipt.
Another large group doesn't want a tax letter/receipt and receive a letter and receipt with each gift. Depending on total giving, a short note is handwritten on the letter. (Ours is more of a thank you letter the head of finance writes each month.)
We send a receipt for all gifts at year end. I have always tried to make sure that CEO sends a gift acknowledging their monthly support mid-year. Want to make sure they receive ‘touch’ more than just that annual receipt.
We also send a charitable receipt for all gifts at the end of the year but we also acknowledge with a charitable receipt or thank you letter after each event or donation.
This is a great idea?
We receipt monthly (or more frequent) recurring gifts once a year (in January).
I think End of the year is best, but I can't encourage enough a couple of stewardship touches throughout the year. It's always good to think about ways to continue to move these individuals along the pipeline as they can easily slip through the cracks.
We do an acknowledgment quarterly and then a final letter of appreciation with tax receipt at the the end of the calendar year.
Hi, how are you? This is my first post! Why does your organization send acknowledgments quarterly and a tax receipt at the end of the calendar year? I am so curious! At our organization, we send acknowledgements weekly and the receipts the day after the gift is made. I look forward to your response. Thanks so much!
@Noureen ChaganiWhen we first get a new recurring gift, we send the donor an email asking them for their preference. Most opt to have the annual summary. We note this as an Action, so when it comes time to send the summary, we can query on who has that specific Action.
