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Units in event module not accurately showing number of registrants attending

Jaidan Mason

We have run into a problem with units in our events module not reducing the number of remaining spaces accurately. Single tickets and tables of 10 are both being counted as 1 single unit (rather than 10 for the table) and only reduces the total number of spaces left by 1. This can lead to oversubscription of events. We are currently having to manually reduce the total units every time a table or group booking is made. Would love to know if anyone else is having this problem and if there is a way to fix this, thanks.

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Comments

Austen Brown

Hi @Jaidan Mason - On your event form, does the purchaser of a Table fill out all 10 registrants associated with the purchase or do they only fill out their information?