CVV number on a remit envelope

Caroline Lochner

Is an organization located in the US allowed to require the CVV in writing on a remit envelope?

Austen Brown

Hi @Caroline Lochner - It is a general recommendation to not store CVV information along with credit card numbers. Additionally, RE does not need to the CVV number to process a gift via Database View. Going one step further, you may want to consider removing credit card lines all together from your remittance envelope and encouraging your donors to donate online. Check out this blog post for ways you can improve your remittance envelope/pledge card:

https://askgenius.com/pledge-card-design-tips/

Caroline Lochner

Thank you!

Janis Worley

We never ask for it and have always been fine. And I agree with @Austen Brown - post the online link instead. Saves a lot of room on the envelope, plus people are skittish about giving their credit card numbers in writing these days anyway.

Silvia Ochoa

I believe if you add the CVV to your paperwork it makes you non PCI compliant, so it's best to leave it out, however, most times you need the CVV in order to run the card so you're stuck?