E-membership Guest Passes

Carolyn Hall

Hello,

My organization is looking into the possibility of moving our physical membership cards online. One question that was raised is, “how will we move our guest passes online?” This had me stumped and I wanted to know if anyone had an answers about what system that integrates with Altru can do both Virtual guest passes and Memberships?

Thanks!

Debbie McKenzie

@Carolyn Hall

We use eMembership cards by Museums Anywhere (Inficare Technologies). It handles both the digital membership cards and issues the one-time use guest passes. The only thing that we find it doesn't do well is issue the additional guest passes when a membership is upgraded mid-term, but you can tell it to issue passes in their web portal, it is super simple to do. Members can transfer their guest passes via text, email or print to a friend or family member using the share icon.

Carolyn Hall

@Debbie McKenzie
Thank you so much this reply was so helpful!

Jenny Smith

@Debbie McKenzie - couple of questions hoping you may have some insight.

Currently our members need their membership number and name to set up with Museums Anywhere. Do you email a link for download or anything? Have you used the Join Membership by Text or Option to download eMembership card in Apple Wallet or Google Pay without downloading app? (these are currently listed a new on MA website)

Are you able to scan the barcode on Museums Anywhere using Altru to pull the member/household info? If so do you know how to set this up or does Blackbaud need to do this?

Debbie McKenzie

@Jenny Smith
We email instructions for downloading the eMembership cards using the Altru print card process (download to create a selection) twice a week. We haven't tried the text or direct to the Wallet.

Yes, the barcode scans into Altru, no special set up required.