The message body does not contain an unsubscribe link.

Gwendolyn Spence
Gwendolyn Spence
Eighth Anniversary Boomerang (2021) Loyalty Badge
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions


The message body does not contain an unsubscribe link.

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  • Elizabeth Favre
    Elizabeth Favre Blackbaud Employee
    Fourth Anniversary Kudos 1 Name Dropper Participant

    @Gwendolyn Spence
    Good morning! Are you receiving this error when trying to send out an email?

    If you are using the new campaign email experience drag-and-drop builder:
    Add text where you want your unsubscribe link to be.
    Select the text in the text editor so it is highlighted.
    Select the link icon from the toolbar.
    Select Unsubscribe as the link type.
    Select Apply.
    Save the changes and you should stop seeing the error when you try to send your email.

    I hope that helps!

  • Philip Nawrocki
    Philip Nawrocki
    Tenth Anniversary Kudos 2 Name Dropper Participant

    @Gwendolyn Spence if you are using the regular email campaign builder, it could be that your stationary or body copy does not have the unsubscribe link included. This can be in the HTML and plain-text versions.

    You can add this code: http://[[S29:DOMAIN]]/site/CO

    which will pull your domain info in.

    Thanks,

    Phil

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