Payroll deductions were not processed!

Joni Mraz

Our HR/Finance area transitioned to ADP (from API) earlier this year, and there have been challenges for the entire organization as a result … not sure if it is the fault of our organization or ADP. But one impact to us was that a couple of payrolls ago, employee payroll deductions to our Foundation did not get processed.? Someone in Finance or ADP simply forgot. We run these contributions as recurring payments, so likely I need to skip everyone's transaction for that payroll?? Otherwise, our reports will always show everyone behind. We are somewhat small so it involves “just” 500ish deductions. Running a zero deduction payment would work, if I can avoid messing up the real batch?? Global entries scare me a bit, so trying to avoid that.? Suggestions appreciated!

Dariel Dixon

@Joni Mraz I think the simplest way is to create a gift query based on the batch and globally delete the gifts. I understand your concern with global deletes, but the feature is there for a reason. The query is simple enough and small enough that you can check it without much reservation.

I don't know if you would be able to do a global change on the gifts if they are in a not posted or do not posted status. That might be easier, and you could create a note that the gifts were missed by payroll. Either way you go, I think notating what happens is key.