Looking for RE 7.95.6283.2

Jason Smith

I have a Client that does not have support anymore and they want to keep the old version for historical data, the server is getting really old so I need to move the software to a new server however the old tech company never saved the downloaded installer, I have 7.93 install file but need 7.95 in order for the DB to work, any chance I could get a link to the 7.95.6283.2 version?

Dariel Dixon

@Jason Smith I don't know about this… If I recall, this upgrade/conversion was a bit of a mess. I believe that this conversion was the address/phone types separation which didn't go as planned to say the least. If you were to upgrade that DB (might I say, is over several years old at this point), I don't know how usable the data would be.

I did a search for that upgrade and here were my results:

I don't have a solution for this, but I felt like you should know what you're getting into. And apologies to anyone who might have a PTSD flashback if you had to live through this…

Jason Smith

@Dariel Dixon
I've got 7.95 running on the old server, I just need to get the install files for 7.95 so I can backup / restore the DB to the new server.

Dariel Dixon

@Jason Smith:

@Dariel Dixon
I've got 7.95 running on the old server, I just need to get the install files for 7.95 so I can backup / restore the DB to the new server.

Oh, so the database is already on 7.95? Hopefully that means you won't have to go through that conversion, which was not fun. I don't have the install files for that version anywhere. I don't know if it might be somewhere on an internet archive somewhere.

Christine Robertson

@Dariel Dixon We don't talk about 7.94…

Carlene Johnson

@Christine Robertson
The-Version-Which-Must-Not-Be-Named…

Jason Smith

@Jason Smith I'm really desperate here, does anyone have a copy of 7.95.6283.2 install or the upgrade from 7.93 to 7.95.

Alex Wong

@Jason Smith
The quickest way is to get the installation from Blackbaud. So contact support (or have your client contact support)

Jason Smith

@Alex Wong no support contract and so far they are not being nice to me about that lol

Alex Wong

@Jason Smith
good luck finding someone that keeps an install file (as most is Blackbaud hosted, or 3rd party hosted and the 3rd party hosting company may not be on here or willing to provide the install)

Austen Brown

@Jason Smith - Try reaching out to the org's Customer Success Manager (CSM), they should be able to help you with support and get this resolved.

Karen Diener

@Jason Smith the only thing I can find is v7.96 on the downloads page. Maybe try posting in the user group on Facebook too?

Karen