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RENXT Gift Batch shows inactive PACKAGE codes

Nyree Henderson

When entering gifts into an NXT Gift Batch, the Package list for an Appeal is giving me a list of inactive Packages. Has anyone else noticed this? Is this a known problem? I looked at the Knowledge Base and Ideas Bank and couldn't find anything about it.

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Comments

Madeleine Holdsworth

@Nyree Henderson
I noticed this yesterday too. I was checking some batch exceptions in NXT for a client and encountered inactive Packages. However, I had the same issue with inactive Appeals as well.

Spring Velazquez

@Nyree Henderson I don't know if you got an answer to this outside of the forums, but currently NXT will display all funds, campaigns, appeals, packages whether or not they're active or inactive. I exported all of our records (it was a good time to clean up all of them) then added a "Z_ " in front of the existing ID. I then sorted them and reimported everything. This way at least when I'm looking for the right value in NXT I don't have to sift through inactive records to get to what I need