What Permissions for Constant Contact Integration?

Faith Murray
Faith Murray Community All-Star
Tenth Anniversary Kudos 5 First Reply Name Dropper
in Blackbaud Raiser's Edge NXT®: General Discussions

Hello! We are making the switch to Constant Contact for our emails. I do not want to use an admin account to initiate the integration, since I don't believe in providing complete security access to third party software. So I have made a dedicated user account to manage the integration, just as I've done in the past with other integrations. I am unable, however, to find a comprehensive list of permissions that Constant Contact needs for full functionality. Their support staff just keep urging us to integrate under an admin account. I'm hoping someone here has had better luck and can share a list of permissions for me to give our dedicated Constant Contact user account in RE?

Answers

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 Commented in Discussion First Reply

    Hi @Faith Murray your fellow All-Star @Amy Barker who is with Omatic to see if she can provide any assistance!

  • Laurie Cross
    Laurie Cross
    Facilitator 1

    Following.. as Constant Contact has always IMHO been problematic due to their one account "owner" set up..in which only that "owner" has maximum permissions. Others can be set up for SOME permissions, but only one (the "owner" ) can log in and have ALL permissions. I know of a few other orgs who are grappling with this also.

Categories