Bug For Anonymous Gifts in Web View Gift Batch?

I'm wondering if anyone else has encountered this odd bug in NXT Web View gift batches. This is specifically for gifts in batch that are marked as Anonymous. If I click on the constituent's name and open their record in a flyaway panel, the Anonymous box (if it was checked) unchecks. Consistently. Then, when I close the flyaway window and recheck the Anonymous box, it doesn't stay checked. I have to check off the box a second time for it to stick. Would this be an Idea Bank kind of thing?

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Answers

  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Tenth Anniversary Kudos 5 2026 Spring PUB Raiser's Edge NXT March 2026 Challenge: Answered Questions

    This is a share with @Anthony Gallo kind of thing, IMO. 😯

  • Anthony Gallo
    Anthony Gallo Blackbaud Employee
    Tenth Anniversary Kudos 5 Commented in Discussion First Reply

    I would file a bug with support for this issue and we can definitely take a look at it.

  • Sara Niemiec
    Sara Niemiec Community All-Star
    Kudos 4 Second Anniversary 2026 Spring PUB Raiser's Edge NXT March 2026 Challenge: Answered Questions

    Got it. Just finished reporting it with Support. Thank you, @JoAnn Strommen and @Anthony Gallo!

  • We just had that happen today. Donor marked as Anonymous on his constituent record had two gifts. First gift entered got marked anonymous in batch entry but the second one did not. We had to manually mark the second gift as anonymous.

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