Donor Journeys in Constant Contact

Trinity Mummey

I am new to NXT. We are integrating wit Constant Contact. We want to create donor journey's for new and lapsed donors and other segmented donors. If we create a contact list of lapsed donors and send an email that triggers a gift from a link in the email, will it remove them from that contact list, since now they are not a lapsed donor?

I'd love to connect with someone and learn more on if you have completed this process.

Crystal Bruce

Hi @Trinity Mummey- Tagging in All-Star @Amy Barker who is with Omatic to see if she can connect you with someone on her end.

Crystal Bruce

Hi @Trinity Mummey checking in. I haven't heard back from Amy yet - I DM'd her to make sure she saw this question. I am also pursuing some external resources on my end to help get some more answers here. Have you found a solution since posting?

Lindsay Humbert

It you are syncing last gift date from RE to CC That would at least give CC the information it needs. You can set up that sync through the integrations part of CC - but it only syncs to the primary email address. I can't speak to how often/well CC refreshes lists/segments dynamically on its own.