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My understanding is that if a constituent unsubscribes from all lists in Constant Contact, this will mark their constituent record as "Requests no email". If they opt back in via Constant Contact using a signup form, OR are manually added to a list in Constant Contact, this does not seem to change in Raiser's Edge. Can you…
Although a tile appears on a constituent record in RE once it is integrated with Constant Contact, it does not appear to display emails that were sent. It only seems to show emails that someone "engaged with". I know that Blackbaud is working on a Communications tile for constituent records. Can you share any timeline…
If CC uses primary email address as the connection point, what happens in CC if a constituents email address is updated in RENXT or vice versa? Does it create a duplicate record in CC?
Flagging this question as it appears marked as answered but I don't see a public reply, can you verify how resubscribes work? Re-subscribe functionality — Blackbaud Community
For organizations with multiple entities under one database umbrella, how does unsubscribing and list management work, when someone may unsubscribe from one list but not another—particularly as it relates to the updates from RE that cycle every 24 hours, can you have multiple lists sync to the database automatically?
If we currently use MailChimp and keep unsubscribe information there and migrate to Constant Contact how do we ensure that any unsubscribes from MailChimp are synchronized with RE and Constant Contact?
When will there be the capability to have custom fields from RE gift data points as Constant Contact custom fields? Such as last gift amount, date, associated appeals, etc. We had this option when using Smartmailchimp from SmartSync. Thank you!
We currently have a CC subscription with nearly 10,000 contacts. If we use the RE NXT and CC integration, how are CC constituents brought into RE NXT if they are not currently a constituent in that system? Eg: they are on our CC distribution list however have not ever donated or participated in an event so not in RE NXT?…
What are the specific updates that are done automatically in the RE NXT Constituent record when a constituent clicks the 'unsubscribe' link at the bottom of a mass email sent from Constant Contact? Also, are the same updates done automatically if the constituent choose to unsubscribe to mass emails through their email…
Can you send emails to non-constituent relationships via Constant Contact? I don't believe so, but want to confirm.
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