DBV AdminImport Hyperlink broken

Question

Does anyone know if the page footer with the hyperlink for more information will be fixed?

When I click it, I get the following error:

It doesn't matter which import type I'm working with, I already get a slightly different error, where the final portion of the URL changes (after the backslash).

This is very useful information.  What is the alternative?

Karen Diener · Answer

Import Guide.pdf

I downloaded the Import guide years ago.  I've always found it much quicker to go directly to the Import Tables section to confirm required fields, formatting, and field names.  I don't use it often anymore, but always appreciate when I have it!

Chris Zello · Answer

Thanks Alex.  I just did a chat, and the bot explained:

The hyperlink for information under Admin.Import in the database view of Raiser's Edge is broken due to the security update in Patch 40, which removed all Help Files links. To find the required information, users should refer to the User Guides.

To test this out, I went to the Knowledgebase, and searched for Appeal import user guide, and found information.

Alex Wong · Answer

if you haven't, you are better off report this to BB with a support ticket