Hi Community, I just wanted to remind everyone about a fantastic webinar I am hosting on Thursday, March 5th at 12:00 p.m. ET. The webinar will feature three Blackbaud partners giving 13-minute quick demos and sharing customer testimonials of their integrations that will help you raise more money for your organization.…
Did Blackbaud end support for eReceipts in Database View at some point recently? I've been receiving far more requests than usual for reprints of receipts that were initially sent via the eReceipt method in Database View, and I just did a test transaction on my own account, and did not receive a receipt by email. Was this…
Hi everyone, I’m wondering if anyone has experienced this issue and can share how you handled it. We recently sent out a newsletter and can see several bounce notifications. However, when reviewing the email history for those same constituents, the system shows that the emails were opened. We also contacted one of the…
Hi everyone, has been a LONG time since I posted here. We're about to transition from RE7 (self hosted) to NXT, so I'm still in the text environment getting my head around it all. What I want to know is how do you manage "fundraising leads" within NXT? How do you download leads due for a call, and how do you best manage…
Hi All, I was just wondering if anyone else is experiencing any issues with the grid view gift batches in web view? Our Individual Giving Manager is trying to process our automatic gift batches, adding the appeal and campaign, but it wont let her type anything at all. No drop down box. We also don't seem to get anything…
I have followed the instructions in Knowledgebase article 75198 to create a file of pledge payments with their GiftLink so I can see which pledge a payment was applied to. I have found that if a single payment was applied toward multiple pledges, the file I get from the Import only gives me one of those GiftLinks. Is there…
How is the numbering assigned for Addressee/Salutation? It seems that the system assigned a number upon creation and it is the next sequential number.
In database view, I can open a fund and select "View/Gifts". I can enter a specific date range and It will show me the list of gifts to that fund and give me a Total amount and Number of Gifts and I can export that list of gifts to that fund. In RE NXT I can go to funds and locate the specific fund but cannot find where to…
We run NCOA updates on our constituents four times per year. Recently, we worked with an outside consultant for a data analysis project, and they also processed our file through NCOA. It appears they identified significantly more address updates than we typically see. Has anyone else experienced discrepancies like this?…
My institution is attempting to drive forward a University level data governance policy and I am sitting on the working committee for that project. I thought I would lean into the wonderful bee hive here to see if anyone else works at a University where they have a published governance policy that might help the committee…
It looks like you're new here. Sign in or register to get started.