I experience significant performance issues with NXT WebView every day. Many tasks take an unusually long time to process and often end in a timeout. For example, even a simple action like marking records as deceased can result in the green processing indicator running for several minutes before an error message appears.…
I am new to an organization and just found a pledge that still has a balance from 2023. After researching, I think I figured out that the donor paid the pledge by check. The gift was then zeroed out, which brought the balance on the pledge back to it's original amount. A new check was sent later for the pledge, but when…
I am running a Top Donors report for the year and need to include deceased constituents. While the system allows me to include these records, I am looking for a way to have them clearly marked on the final PDF output—similar to how 'Anonymous' and 'Soft Credit' donors are identified. Is there a built-in setting to flag…
Our organization has an external site to take some donations, once a week they send us a report with a list of the donations and what gets depostied into our account. Is there a way to bulk import these gifts? Import wasn't quite getting the results I was needing, unless I was doing it wrong. And my team would like to be…
Registration now available…If you're interested in the future of Blackbaud's Raiser's Edge NXT, especially the move to the "unified view," I hope you'll join my colleague and me as we ask the Blackbaud RE Product Managers user-submitted questions after the Product Update Briefings next week. Thanks!…
Does anyone have experience, or is it possible, to intergrade GiveCentral into BBNXT?
Is there still the bug preventing the Consecutive Years Giving summary field from being output in a query? Or has this been resolved?
I'm currently building dashboards for different giving levels in Raiser's Edge NXT. I noticed that Dashboard Builder does not allow filtering by "Gift Amount" (numeric fields). Is there a recommended approach to define giving levels (based on total gift amount) with NXT dashboards? Also, is it possible to connect or use a…
We enter gifts from donor advised funds on separate DAF org records that are soft credited to the individual record by adding an individual relationship on the DAF record. This used to work great, but now NXT is automatically reciprocating the checkbox for auto-soft crediting (creating a two way soft credit). Is there a…
Hey all, I've realized over the years we've had a lot of relationship records created with a lot of them being duplicates and some of them for people that now have constituent records. Is there any effective way to manage them by merging them? The relationship records still hold some relevant info like event participation…
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