I am requesting more frequent ILD trainings and/or that all courses are available via eTraining. While learning the system, I've found training options to be extremely limiting - either the class is only offered during times where I'm completely unavailable due to conflicting, mandatory meetings, or it's only available 1-2…
Our organization is developing a Ladies Giving Society. The women will pay $1,000 for this each year. I am trying to develop an online way for them to pay this $1,000 when they sign up to be a part of this. What is the best way to create a form? I was thinking a donation form but now I'm not so sure. It looks like I have…
I’m trying to create a new Gift Attribute in Raiser's Edge NXT webview to track donations designated for specific equipment. In Control Panel → Tables, the only option I found was to create a new Donor Table, so I created one called “Specified Equipment.” However, I’m unable to assign a category to the table. I expected to…
My organization is looking to create a policy document on how AI can be used in fundraising. I am curious if anyone else has a policy they would be willing to share. Thanks!
Hi Community, I’m working on a proposed BBCON 2026 session and wanted to see if any community members might be interested in sharing their real-world experience as a co-presenter. The session focuses on a challenge many of us have lived through: organizations invest heavily in software training during implementations or…
I’ve been waiting for an agent for a ½ hour so I thought I'd ask the community for assistance. I cannot figure out why soft credits donors are not listed in my constituent query. If I select recipients to have only the soft credit recipient selected for gifts with soft credits, the query is blank. If I select both to have…
Has anyone else experienced in the new Gift Batching Grid in Web View that when entering a pledge with multiple installments, the system changes the gift date to the day before the first installment?
We had an issue charging a credit card last week which had me contacting support. The team advised me re: updated SCA requirements and the need to collect the CVV number to process credit card payments in the system, replacing the cardholder’s name. Given that we are unlikely to be the only New Zealand customer affected,…
I’m curious if anyone using the Constant Contact integration would be willing to chat with me about any best practices you've discovered and share some recommendations about the choices you made when setting up the integration and how those have played out over time. I would be so grateful for 30 minutes of your time!
Hi everyone, We’re running into a situation in Raiser’s Edge and I’m curious how other shops handle it. We received a $50,000 gift from Bank of America Charitable Gift Fund (DAF), so the hard credit is on the DAF, not the individual donor. However, the gift fulfills two $25,000 planned gifts associated with the individual…
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