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Why does the Fund not auto populate for a pledge when processing gifts? Is there any way to hard code a Fund Raiser Credit when setting up a batch?
Hi All, I'm new to Blackbaud. We've created almost 18 custom fields on the constituent, and I'd like all of them to display on the constituent record even when a value isn't present. I know I can add each custom field to a record one by one, but that's manual — I'm looking for a setting that would show all active custom…
I am interested in hearing from anyone whose organization has undertaken a holistic effort to overhaul and optimize constituent communication preferences and consent management - in a manner generally similar to what is reflected in this Blackbaud article: Beyond Solicit Codes: Building a Modern Communication Preference…
We are attemoting to streamline our Planned Giving process and cerate consistency with our records in RE. Industry standards suggests that we place a Planned Giving request on the individual donor record and once the estate bequest is realized, to create a separate organization record for the estate. The problem is that in…
Is there a way in NXT to do a radius search on both preferred and secondary addresses within the same list? I know this is possible in DB view, and can create a constituent list based on radius, but it seems to only check against preferred address (I'm assuming.) Thanks or any insights!
Question about using the new grid batch entry, based on what I'm hearing from our gift entry team members: For security reasons, our org has to use an external USB keypad plugged into the laptop when entering gifts when a donor calls with a credit card. Is it correct that there is no option but to manually enter the…
Hello everyone. We are an overnight camp using camp software, and for years we have relied on Omatic’s ImportOmatic to sync our camper and staff data into Raiser's Edge Database view at the end of each summer. Our annual process involves creating relationships, adding events, and updating attributes for both new and…
Hello everyone, I am trying to run a basic constituent query but I keep getting duplicate rows. Here is the criteria: and here is the output: When I run the query, the results have multiple rows for each constituent, even though the information in them is the same (i.e. same name address, codes, gift date, addresses,…
Is or will there be a way to hide default fields when entering a gift batch. I know in DBV you could hide default fields in gift batch to save time in tabbing through a static field. I am hopeful it is or will be available in WV.
Hi all, We've had an outstanding support case since about November-December 2025, but we havent been able to pin down a solution. We suspect this issue is largely affecting us and not all Blackbaud customers, but we would be interested to hear if anybody else has encountered a similar blocker and found a solution. The…
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