Blackbaud Identity - Blackbaud Community

Apple ID hidden

2 15

I have a parent who hid their email with Apple when registering their Blackbaud ID, and now cannot log in. This is the ...

Tere Somoza Feb '25

Open for Discussion

Feb '25

@Tere Somoza
Here is the Blackbaud article. It has been my experience, when doing this, that you have to have the ...

"Azure SSO" - "New Single Sign-On (SSO)" App Name ...

7 101

We recently migrated to the 'New Single Sign-On (SSO)' implementation of BBID. Everything is working correctly, ...

Andrew Blackburn Aug '24

Open for Discussion

Sep '24

@Andrew Blackburn :
We recently migrated to the 'New Single Sign-On (SSO)' implementation of BBID. Everything is ...

Communication Template

2 36

I attended the Education & Blackbaud ID Modernization presentation today. Towards the end of the meeting, it was ...

Katherine Nolte Mar '24

Open for Discussion

Mar '24

@Katherine Nolte
I believe it's at the bottom of this page. ...

Google Workspace SSO

2 22

Hi All, do we know what the users will see once the SSO has been implemented? is it just the Google sign-in pop up or is ...

Rafael Romero Sep '23

Open for Discussion

Sep '23

@Rafael Romero
Hi, So we are a Google campus and have been using the SSO since I have been with VA. If I am ...

Silly Last minute Question about the BB Login ...

3 53

I used Microsoft Azure to initiate the Organizational Login - I Create account in MS and then copy info to BB account ...

Albert Giuliano Sep '22

Open for Discussion

Sep '22

@Albert Giuliano
1. Though your faculty and students have email addresses, they still have to be “Connected” to ...

SSO redirect for users "Awaiting Response" is broken

1 51

It looks like any user setup for SSO with status “Awaiting Response" will need to click the “Sign in” button on the ...

Ryan Madden Jul '22

Open for Discussion

Jul '22

The SSO redirect for new users appears to be fixed. No official update from support.

What will happen with warning "This contact email is ...

3 53

Hi there, I am fairly new to Blackbaud, and I am working on setting up for my school's migration to BBID. It is unclear ...

Claudia Mihm Jun '22

Open for Discussion

Jun '22

Hi Claudia, you will need to resolve the warning by emailing them and asking which one uess that email address ...

Username disappears in reports until BBID is ...

33

I'm hoping folks have a suggestion or someone at BB will see this and offer some assistance. This is something I ...

Tasia Weatherly Jun '22

Open for Discussion

Providing password reset link to parents on BBID?

2 320

Almost all my parents have made the switch to BBID now. The issue is they can't find password reset link. If you click ...

Brian Hoyt Jun '22

Open for Discussion

Jun '22

I modified the text of the Help link on the sign-in screen, modified the text of the Help page, and disabled the ...

Safari and looping error when BBID users sign out

3 91

When our BBID users sign out while using Safari (versions 15.3 and 15.4), the browser window loops endlessly. The ...

Liz King Apr '22

Answered

May '22

Hi Liz,

When the "In-process cookie cache" experimental feature is turned on it creates an infinite loop when ...