Blackbaud ID

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Liz King
When our BBID users sign out while using Safari (versions 15.3 and 15.4), the browser window loops endlessly. The ...
Liz King 26d
Open for Discussion

Hi Liz,

When the "In-process cookie cache" experimental feature is turned on it creates an infinite loop when ...

Sondra Berry
While impersonating families who authenticate via Google/Gmail after converting to BBID, we find we are unable ...
Open for Discussion

Unfortunately, I'm pretty sure the links on Resource Board do not work when impersonating users.

Kathleen Peak
What happens when a parent is no longer a member of any school community that uses Blackbaud? Are inactive accounts ...
Answered

Inactive accounts are not automatically deleted after a defined number of days.

We are not able to assume that an ...

Kathleen Peak
I have a best practice question about BBID. Currently, we allow parents to change their email addresses in the ...
Open for Discussion

At my school, users can NOT change their own email address. The change request must go through the Registrar. The ...

Brian Hoyt
As best I can tell the only way to find this forum is use the shortcut link If you look at Blackbaud Product ...
Brian Hoyt Apr '22
Open for Discussion

Wouldn't it be great if it was added to the big banner on the Core Home page? Then it would be super accessible.

Liz King
We are about to transition our parents to BBID. After parents enter their legacy username on our login page, they ...
Liz King Apr '22
Open for Discussion

I agree 100%. I raised this concern with BB support a few weeks ago. I was almost certain that up until recently, when ...

Brian Hoyt
Please vote for Add Microsoft Account Option to | Ideas for Blackbaud's K12 products (aha.io) lots of people who ...
Brian Hoyt Apr '22
Open for Discussion
Jeff Gaudet
Our Admissions team moved over to SchoolAdmin for our inquiry - to - acceptance platform. So now they create a ...
Jeff Gaudet Apr '22
Open for Discussion
Brian Gray Brian Gray Apr '22

@Jeff Gaudet - We're in the same situation - SchoolAdmin and Blackbaud. It's not currently possible to have one ...

Reshma Berryman
I apologies if this has been already discussed but I am wondering how your school is handling adding parents to ...
Reshma Berryman Mar '22
Open for Discussion
Brian Gray Brian Gray Mar '22

@Reshma Berryman - On the Core home page you should see a large warning message about Blackbaud ID. All users ...

    Alistair Young
    I have configured the SAML2 settings and they are all correct for the information the IdP releases but the test SSO ...
    Alistair Young Jan '22
    Answered

    The solution is to put this in the NameID field: