Blackbaud ID Feedback

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Brian Gray
Is it possible to edit the content of the screen that says Your username is begin converted to use Blackbaud ID with ...
Brian Gray Jan '21
Unanswered
Hi Brian,
There are no plans to make the conversion page content customizable.   Another option is to put more ...
Brian Gray
I am doing some preliminary testing of the process to convert parent accounts to use BB-ID.  (We already use BB-ID ...
Brian Gray Dec '20
Unanswered
Brian,
Any change on this? I'm asking around but am not aware of what would cause this problem.
Janet Wittenberg
Watch this short 8 minute video to see the various scenarios of how the Parent will experience authenticating with ...
Unanswered
Hi Janet -
Thank you for this! I have follow up questions regarding the expected user flow for parents who want to ...
Brian Hoyt
I had a user leave our org and I deleted their AD account but just de-activated their EMS account. They returned. I ...
Brian Hoyt Nov '20
Unanswered
Hi Brian,
I think this scenario will require a support ticket, but I know from there we can get your user moving ...
Sau Chun Lam
We are moving to MFA via SAML and have to update the "Connection details" section of the connection. Although the ...
Sau Chun Lam Aug '20
Unanswered
Start at admin.blackbaud.com
Choose Authentication
(You should see your SAML configuration as 'Active')
...
Brian Hoyt
As of 12 PM EST / 9 AM PST I can't login to any sites via Blackbaud ID. Can't get into EMS, Support or Blackbaud.com. Not ...
Brian Hoyt Jul '20
Unanswered
Hi Brian, 12:08 pm here in eastern and it's working for me. Nothing on status.blackbaud.com
Davis Tran
Hi, A client we work with wants to setup SSO for a single admin user in order to connect and manage applications. Is ...
Davis Tran Jul '20
Unanswered
Hi! I moved this to the BBID forums, but if you don't get an answer here - we could move it to the product you are using ...
Janet Wittenberg
Good news! As of Tuesday March 10th, 2020 we deployed changes that solve the looping problem mentioned here with ...
Unanswered
Candace Chesler
We have implemented Blackbaud ID for our students and faculty. One of our Middle School students somehow enabled ...
Candace Chesler Jan '20
Unanswered
Moving to the Blackbaud ID forum in hopes of getting more eyes and answers.
Elizabeth
Blackbaud Community Team
Jim Robb
We have been using BBID since August, but have not adjusted the Password Parameters from the 90 days default, ...
Jim Robb Dec '19
Unanswered
Hi Jim,
I certainly did not expect the password expiration to kick in for any given user that is authenticating via ...