Blackbaud ID Feedback
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2
15
Is it possible to edit the content of the screen that says Your username is begin converted to use Blackbaud ID with ...
Brian Gray
Jan '21
Unanswered

Hi Brian,
There are no plans to make the conversion page content customizable. Another option is to put more ...
There are no plans to make the conversion page content customizable. Another option is to put more ...
5
45
I am doing some preliminary testing of the process to convert parent accounts to use BB-ID. (We already use BB-ID ...
Brian Gray
Dec '20
Unanswered

Brian,
Any change on this? I'm asking around but am not aware of what would cause this problem.
Any change on this? I'm asking around but am not aware of what would cause this problem.
7
213
Watch this short 8 minute video to see the various scenarios of how the Parent will experience authenticating with ...
Janet Wittenberg
Nov '20
Unanswered

Hi Janet -
Thank you for this! I have follow up questions regarding the expected user flow for parents who want to ...
Thank you for this! I have follow up questions regarding the expected user flow for parents who want to ...
1
12
I had a user leave our org and I deleted their AD account but just de-activated their EMS account. They returned. I ...
Brian Hoyt
Nov '20
Unanswered

Hi Brian,
I think this scenario will require a support ticket, but I know from there we can get your user moving ...
I think this scenario will require a support ticket, but I know from there we can get your user moving ...
4
31
We are moving to MFA via SAML and have to update the "Connection details" section of the connection. Although the ...
Sau Chun Lam
Aug '20
Unanswered

Start at admin.blackbaud.com
Choose Authentication
(You should see your SAML configuration as 'Active')
...
Choose Authentication
(You should see your SAML configuration as 'Active')
...
4
14
As of 12 PM EST / 9 AM PST I can't login to any sites via Blackbaud ID. Can't get into EMS, Support or Blackbaud.com. Not ...
Brian Hoyt
Jul '20
Unanswered

Hi Brian, 12:08 pm here in eastern and it's working for me. Nothing on status.blackbaud.com
2
36
Hi, A client we work with wants to setup SSO for a single admin user in order to connect and manage applications. Is ...
Davis Tran
Jul '20
Unanswered

Hi! I moved this to the BBID forums, but if you don't get an answer here - we could move it to the product you are using ...
17
Good news! As of Tuesday March 10th, 2020 we deployed changes that solve the looping problem mentioned here with ...
Janet Wittenberg
Mar '20
Unanswered
2
49
We have implemented Blackbaud ID for our students and faculty. One of our Middle School students somehow enabled ...
Candace Chesler
Jan '20
Unanswered

Moving to the Blackbaud ID forum in hopes of getting more eyes and answers.
Elizabeth
Blackbaud Community Team
Elizabeth
Blackbaud Community Team
1
34
We have been using BBID since August, but have not adjusted the Password Parameters from the 90 days default, ...
Jim Robb
Dec '19
Unanswered

Hi Jim,
I certainly did not expect the password expiration to kick in for any given user that is authenticating via ...
I certainly did not expect the password expiration to kick in for any given user that is authenticating via ...