Blackbaud Identity - Blackbaud Community

Safari and looping error when BBID users sign out

2 31

When our BBID users sign out while using Safari (versions 15.3 and 15.4), the browser window loops endlessly. The ...

Liz King 26d

Open for Discussion

20d

Hi Liz,

When the "In-process cookie cache" experimental feature is turned on it creates an infinite loop when ...

Is anyone having problems accessing student billing ...

1 9

While impersonating families who authenticate via Google/Gmail after converting to BBID, we find we are unable ...

Sondra Berry 27d

Open for Discussion

27d

Unfortunately, I'm pretty sure the links on Resource Board do not work when impersonating users.

Parent emails in BB.com

1 42

What happens when a parent is no longer a member of any school community that uses Blackbaud? Are inactive accounts ...

Kathleen Peak 29d

Answered

27d

Inactive accounts are not automatically deleted after a defined number of days.

We are not able to assume that an ...

Parents changing email addresses

4 46

I have a best practice question about BBID. Currently, we allow parents to change their email addresses in the ...

Kathleen Peak 29d

Open for Discussion

28d

At my school, users can NOT change their own email address. The change request must go through the Registrar. The ...

This forum still semi hidden?

1 29

As best I can tell the only way to find this forum is use the shortcut link If you look at Blackbaud Product ...

Brian Hoyt Apr '22

Open for Discussion

29d

Wouldn't it be great if it was added to the big banner on the Core Home page? Then it would be super accessible.

Blackbaud sign-in page custom message? Helping Guide ...

12 216

We are about to transition our parents to BBID. After parents enter their legacy username on our login page, they ...

Liz King Apr '22

Open for Discussion

Apr '22

I agree 100%. I raised this concern with BB support a few weeks ago. I was almost certain that up until recently, when ...

Add Microsoft Account option to BBID

9

Please vote for Add Microsoft Account Option to | Ideas for Blackbaud's K12 products (aha.io) lots of people who ...

Brian Hoyt Apr '22

Open for Discussion

SchoolAdmin integration with BBID

2 27

Our Admissions team moved over to SchoolAdmin for our inquiry - to - acceptance platform. So now they create a ...

Jeff Gaudet Apr '22

Open for Discussion

Apr '22

@Jeff Gaudet - We're in the same situation - SchoolAdmin and Blackbaud. It's not currently possible to have one ...

Blackbaud ID and Parents

7 501

I apologies if this has been already discussed but I am wondering how your school is handling adding parents to ...

Reshma Berryman Mar '22

Open for Discussion

Mar '22

@Reshma Berryman - On the Core home page you should see a large warning message about Blackbaud ID. All users ...

SAML2 using Azure Enterprise App

1 18

I have configured the SAML2 settings and they are all correct for the information the IdP releases but the test SSO ...

Alistair Young Jan '22

Answered

Jan '22

The solution is to put this in the NameID field: