Blackbaud ID Feedback
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2
66
Watch this short 8 minute video to see the various scenarios of how the Parent will experience authenticating with ...
Janet Wittenberg
19d
Unanswered
Carolyn Stevens
11d
Hi Janet -
Thank you for this! I have follow up questions regarding the expected user flow for parents who want to ...
Thank you for this! I have follow up questions regarding the expected user flow for parents who want to ...
1
7
I had a user leave our org and I deleted their AD account but just de-activated their EMS account. They returned. I ...
Brian Hoyt
26d
Unanswered
Janet Wittenberg
26d
Hi Brian,
I think this scenario will require a support ticket, but I know from there we can get your user moving ...
I think this scenario will require a support ticket, but I know from there we can get your user moving ...
4
30
We are moving to MFA via SAML and have to update the "Connection details" section of the connection. Although the ...
Sau Chun Lam
Aug '20
Unanswered
Janet Wittenberg
Aug '20
Start at admin.blackbaud.com
Choose Authentication
(You should see your SAML configuration as 'Active')
...
Choose Authentication
(You should see your SAML configuration as 'Active')
...
4
13
As of 12 PM EST / 9 AM PST I can't login to any sites via Blackbaud ID. Can't get into EMS, Support or Blackbaud.com. Not ...
Brian Hoyt
Jul '20
Unanswered
JanetE Wittenberg
Jul '20
Hi Brian, 12:08 pm here in eastern and it's working for me. Nothing on status.blackbaud.com
2
20
Hi, A client we work with wants to setup SSO for a single admin user in order to connect and manage applications. Is ...
Davis Tran
Jul '20
Unanswered
Crystal Bruce
Jul '20
Hi! I moved this to the BBID forums, but if you don't get an answer here - we could move it to the product you are using ...
12
Good news! As of Tuesday March 10th, 2020 we deployed changes that solve the looping problem mentioned here with ...
Janet Wittenberg
Mar '20
Unanswered
2
36
We have implemented Blackbaud ID for our students and faculty. One of our Middle School students somehow enabled ...
Candace Chesler
Jan '20
Unanswered
Elizabeth Perron
Jan '20
Moving to the Blackbaud ID forum in hopes of getting more eyes and answers.
Elizabeth
Blackbaud Community Team
Elizabeth
Blackbaud Community Team
1
29
We have been using BBID since August, but have not adjusted the Password Parameters from the 90 days default, ...
Jim Robb
Dec '19
Unanswered
Janet Wittenberg
Dec '19
Hi Jim,
I certainly did not expect the password expiration to kick in for any given user that is authenticating via ...
I certainly did not expect the password expiration to kick in for any given user that is authenticating via ...
53
Domain settings for parents who SSO via Blackbaud ID A few weeks ago, we released Domain settings  which platform ...
Janet Wittenberg
Oct '19
Unanswered
1
68
Are there any other advantages to having SSO with? BBID over just moving to BBID? I am having a hard time wrapping my ...
Corrine Duncan
Sep '19
Unanswered
Katie Burckhalter
Sep '19
SSO with your identity provider is really where you get the most value out of BBID as it allows you to manage access ...