Ever wonder who confirmed the wealth of a prospect in ResearchPoint?  Maybe they aren't using the notes section called Research Summary under Research Details on the prospect's Wealth & Summary page to denote they've reviewed the record and confirmed some of the returns from a 1-4 confirmation level to a 5 Confirmed?  Maybe you can't remember that YOU ... more

The Fundraising API was updated on 04/19/2019. See our  Changelog  entries for more information. We added a fund_id parameter to the  Fund list (Get)  endpoint. The optional parameter, which can be specified multiple times to imply a logical OR, filters the results to only include information about specific funds. We increased the maximum record ... more

We've had quite a few community members become Fundamentals certified in the last couple of months, and it's time for a shout out to them!    Deborah Anderson  Mustafa Muhammad Ashraf  Jeff Bartholomay  Kristan Batterson  Renette Bayne Issaka  Jeanette Benavides  Tina Beyers  Amanda Bjornen  Julian Burnett  Michelle Carter  Tina Clark ... more

We are so excited to see Community Members becoming Fundamentals Certified in Financial Edge NXT, and it's time for a shout out to them!    Molly Archer  Ephraim Asfaw  Janelle Bardon  Deborah Berkowitz  Latonya Binford  Lisa Bruno  Deepak Butani  Patty Cafarchio  Frank Calero  Andrew Calivas  Larry Carr  Eric Choi  Erin Ciechowski  Liz Compton ... more

I still remember getting my first smartphone. It was an incredible feeling to hold a minicomputer in the palm of my hand. I spent the next week figuring it out, setting up my email and social media accounts, and choosing my preferences. It was an enjoyable process to explore all the new features and get the hang of operating this tiny computer. ... more

We will pilot closed captioning technology with next week's Luminate Online and TeamRaiser Roadmap Update. Captioning will be available with the live webinar only (not the on-demand recording) and can be accessed by clicking on the CC icon in the Media Player. If you have any difficulty, use the Q&A widget to talk to the help specialist. We want to ... more

Use this guide to get familiar with the anatomy Custom Landing Page layout. A Custom Landing Page is an add on service, built and deployed by the Blackbaud Professional Services team at an added cost. This alternative landing page design takes your campaign to the next level, utilizing enhanced widget inclusion to create dynamic leaderboards, ... more

Use this guide to get familiar with the anatomy DIY Fundraising Hub layout. A DIY Fundraising Hub is an add on service, built and deployed by the Blackbaud Professional Services team at an added cost. Many organizations that plan to host multiple campaigns and want to encourage DIY Fundraising with supporters find that a DIY Fundraising Hub is an ... more

We've heard from many of you that you need a better way to track applicants who have become inactive in your Award Management system. Whether a student transferred, was not admitted, or dropped out - it is not rare to have applicants in your system who are no longer active.   You can use an import file to designate applicants as inactive in your system. ... more

This release of  Financial Edge NXT  includes enhancements for applications and  Fixed assets . In  Control panel ,  Applications , admins can extend the functionality of Financial Edge NXT with additional applications created by Blackbaud, providers in the Blackbaud Partner Marketplace , and other approved developers. To help ensure quality ... more

The Opportunity API was updated on 4/17/2019. See our  Changelog  for more information. We increased the maximum record limit to 5000 on the  Opportunity list (Get)  endpoint. Previously, the limit  parameter returned a maximum of 500 records. more

How does one keep up with all the sometimes subtle, sometimes profound product updates to Raiser's Edge NXT?   more

Prospecting for the Endgame: Week 6 Last week, we started digging into our major donor prospects. Okoye and Pepper Potts are two of the likeliest donors in the Marvel Universe, and as researchers, we’d want to prioritize them as prospects. Some prospects aren’t worth the time, and some prospects just won’t be a fit for your mission. When we research ... more

Service Pack 19 delivered Blackbaud Checkout enhancements to the Donation Form - Mini , and in Service Pack 20 we will extend Blackbaud Checkout functionality into the Payment 2.0 and Advanced Donation Form parts.  This provides a simplified checkout experience for any transactional components using Payment 2.0. The Checkout form has a modern, responsive HTML design that automatically adjusts to the device size, such as a smart phone or tablet, on which the page is being viewed. The form uses PCI-compliant Blackbaud Checkout so customers can be assured that credit card and merchant account information is processed and stored on a Blackbaud-hosted secure server. For customers using Blackbaud Merchant Services (BBMS) as the payment processor, Blackbaud Checkout also supports Digital Wallets – Masterpass, Visa Checkout, and now Apple Pay! more

Managing help desk tickets and providing support to your colleagues using Blackbaud CRM is critical for adoption of the solution. We invite you to learn from customers at the upcoming Success Session, CRM Help Desk Done Right , to discuss best practices for running your internal Help Desk, as well as strategy for the long-term support of your Blackbaud ... more