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Maximizing Virtual Assistant Efficiency: Tips & Tricks for Customer Support Chat and Knowledgebase 9625

By integrating generative AI into our customer support chat and Knowledgebase systems, we're leveraging the vast collective wisdom within our digital resources to transform customer interactions. To further enhance your experience with gen AI in chat and Knowledgebase, we've compiled a set of tips and tricks. These guidelines are designed to ...

Added by Rebecca Ellerton News Community News 06/13/2024
BlackbaudU Tips: Optimize Your Soft Credits 9607

Does your organization truly understand the role of soft credits as a donor cultivation tool? Blackbaud University instructors, Marie Broek and Madeline Gere, offer perspective on the purpose of soft crediting and tips to optimize soft credit power.

Query API Now Generally Available (GA) 9628

Query API handles information related to query for Financial Edge NXT and Raiser’s Edge NXT .

Important Notice: Upgrade to Staging Environments 9619

This is an important update from Blackbaud that will impact your staging databases.

Added by DeAndre Daniels News Blackbaud Altru® Blog 06/12/2024
New and Improved Payment Checkout Coming to Blackbaud Luminate Online®! 9627

Exciting news: A more advanced, secure, and complete payment checkout experience is coming to Luminate Online!

What's New In Blackbaud Raiser's Edge NXT® — June 11th 9626

Accept PayPal and Venmo payments through Optimized Donation Forms (for those in the US) Support for Online Giving default constituent codes in Online data review Verify domains for Apple Pay from the Blackbaud Merchant Services Web Portal (for those in the US)

Blackbaud CRM And BBIS Service Pack 37 Is Now Available 9622

We are pleased to announce that Service Pack 37 is released and available on the Blackbaud downloads page .

Prospect Researchers vs. Fundraisers 9603

The relationship between a prospect researcher and a frontline fundraiser can make or break a fundraising shop. Researchers provide gift officers with the information they need to create an engagement strategy. Fundraisers not only raise money, but they also can be a great source of information. Senior Business Consultant Lauren Enlow shares the ...

Added by Lauren Enlow News ResearchPoint™ Blog 06/11/2024
Blackbaud's Education Management Solutions: What’s New for June 11, 2024 9623

Here are all the latest new features for Blackbaud's education management solutions.

Blackbaud's Education Management Solutions: What’s New for June 11, 2024 9624

Here are all the latest new features for Blackbaud's education management solutions.

Changes to the Accounts Payable API 9621

We made changes to the Invoice (Get) endpoint for the Accounts Payable API. For details, see the Financial Edge NXT changelog .

Added by Ellyn Hassell News SKY Developer Announcements 06/06/2024
The Financial Post 9620

Estimated read time: 4 minutes 35 seconds The Financial Post for June 2024

What's New In Blackbaud Raiser's Edge NXT® — June 5th 9618

Here are the latest changes in Blackbaud Raiser's Edge NXT for June 5th, 2024. Let donors cover fees when Complete Cover™ isn’t supported (for some of you) Prospect Insights Pro scores available from a constituent's record (for some of you) Prospect Insights scores available from a constituent's record (for some of you)

The Buzz: June 2024 Edition! 9617

Welcome to June’s edition of the Buzz. Inside you’ll find details about the new Blackbaud Impact Awards, a revived community feature that will help you build connections, a new blog featuring our Community All-Stars and our June exclusive badge opportunity, and more!

Added by Crystal Bruce News Community News 06/05/2024
Changes to the Accounts Payable API 9616

We made changes to the Invoice (Create) endpoint for the Accounts Payable API. For details, see the Financial Edge NXT changelog .

Added by Ellyn Hassell News SKY Developer Announcements 06/04/2024