Best Of

I think you're right @Amy Bridges. Lists were not designed to have that level of logic. It does seem a bit like a misstep to limit email campaigns to lists and not allow it to use queries where that functionality already exists. It does seem intentional though. I'd suggest searching through the idea bank or creating a new idea and letting us know, as that does seem like an oversight that would be worth fixing.

Welcome to the community @Wade Barren. Let me tell you this is a highly contentious subject. I think it really depends on your audience. I've worked at organizations that are very formal, and some that were extremely casual. You better know your audience before making a decision. And if you decide to make it required, consider having some gender neutral options available.

@Shawn Jacobson this is a great topic to add to the idea bank. It wouldn't surprise me at all if many similar ideas are already there, so definitely vote on them and repost links in this thread so others can vote them up.

Although Blackbaud staff lurk in the community, they do not respond to many posts. The idea bank is where they will always ask you to post “product suggestions” like this.

I think the email marketing needs quite a bit of work, and this is one of the areas where it really falls down. Sending an email is only part of the picture, and Blackbaud left out some important follow-up pieces that operations and marketing people need.

@BrieAnna Clothier If you have never attended or have not attended for a long time, I think it is worth the investment. Other than the sessions, you can meet people at breakfast, lunch, or the social events that might be able to help you with some ideas for your reportings. I would say try it once, you may get really good info out of it!