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Blog Posts

  • BBU2019
    Celebrating Our September Certified Users
    Blackbaud University is excited to celebrate our Blackbaud Altru users who became  Blackbaud Certified  in September! Be sure to review our listing and celebrate your colleagues by viewing their profiles, becoming Blackbaud Community friends, or just congratulating them on this significant achievement.   Altshuler-Bedard, Michaela Baruch, ... more
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  • BBU2019
    Celebrating Our August Certified Users
    Blackbaud University is excited to celebrate our Blackbaud Altru users who became  Blackbaud Certified  in August! Be sure to review our listing and celebrate your colleagues by viewing their profiles, becoming Blackbaud Community friends, or just congratulating them on this significant achievement.   Alston, Jasmin Aslova, Mavluda Beach, ... more
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  • BBU2019
    Celebrating Our July Certified Users
    Blackbaud University is excited to celebrate our Blackbaud Altru users who became  Blackbaud Certified  in July! Be sure to review our listing and celebrate your colleagues by viewing their profiles, becoming Blackbaud Community friends, or just congratulating them on this significant achievement.   Albanese, Dan Anaszewicz, Karen Baird, ... more
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  • BBU2019
    Celebrating Our June Certified Users
    Blackbaud University is excited to celebrate our Blackbaud Altru users who became  Blackbaud Certified  in June! Be sure to review our listing and celebrate your colleagues by viewing their profiles, becoming Blackbaud Community friends, or just congratulating them on this significant achievement.   Amburgey, Rochelle Beach, Kristen Beck, ... more
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  • BBU2019
    Celebrating Our May Certified Users
    Blackbaud University is excited to celebrate our Blackbaud Altru users who became  Blackbaud Certified  in May! Be sure to review our listing and celebrate your colleagues by viewing their profiles, becoming Blackbaud Community friends, or just congratulating them on this significant achievement.   Adams, Laura Artero, Kristen Branson, Susan ... more
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  • BBU2019
    Celebrating Our April Certified Users
    Blackbaud University is excited to celebrate our Blackbaud Altru users who became  Blackbaud Certified  in April! Be sure to review our listing and celebrate your colleagues by viewing their profiles, becoming Blackbaud Community friends, or just congratulating them on this significant achievement.   Acker, Ashley Arndt, Rachel Astin, Marina ... more
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  • BBU2019
    Celebrating Our March Certified Professionals
    Blackbaud University is excited to celebrate our Blackbaud Altru users who became  Blackbaud Certified  in March! Be sure to review our listing and celebrate your colleagues by viewing their profiles, becoming Blackbaud Community friends, or just congratulating them on this significant achievement.   Aguilar, Maria Allen, Fleater Andreski, ... more
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  • Blackbaud University
    Get Creative with an Online Special Event
    My family members are scattered across many states. And with travel particularly limited at this time, our family can’t be together in person for special events such as weddings, retirements, and birthday parties. So this year, I decided to get a little creative for my daughter’s sixth birthday. We connected our Apple TV so that we could meet in real ... more
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  • BBU2019
    Celebrating Our February Certified Users
    Blackbaud University is excited to celebrate our Blackbaud Altru users who became  Blackbaud Certified  in February! Be sure to review our listing and celebrate your colleagues by viewing their profiles, becoming Blackbaud Community friends, or just congratulating them on this significant achievement.   Barber, Katy Bockstanz, Lori Bou ... more
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  • BBU2019
    Engage. Inspire. Repeat.
    If you have a child, and you’re anything like me, you strive to keep them busy with fun and educational activities—activities that aren’t painful to you as an adult. Our local zoo helps us do just that. Each year when our membership renewal notice comes in the mail, we jump to renew because we see the value in the membership. Plus, the renewal notice often ... more
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  • BBU_2020
    Your Wish Is Our Command!
    The Altru curriculum has been undergoing quite the transformation recently. As a part of this transfiguration, we were asked to bring back a course in high demand: Blackbaud Altru: Financial Reconciliation and Reporting . Luckily, Blackbaud has some genies on staff, and we couldn’t resist granting this wish. Altru users vary—from ticket sellers ... more
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  • BBU2019
    Choose Your 2020 Blackbaud Altru Adventure
    The new year is right around the corner. My family likes to make a New Year’s resolution around learning something new. My oldest son wants to learn a third language, and my youngest son wants to learn more about dinosaurs. I do love languages and have learned to like dinosaurs, but my learning goals are geared toward professional development. So, what ... more
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  • BBU2019
    New Blackbaud Altru Fundamentals Series for 2020
    Are you front office staff or back office staff? Why am I asking? Because this is actually a very important question— where you work impacts what you need to know about Blackbaud Altru. If you hold a front office sales or customer service role, then you probably don’t need to understand all the inner workings of Blackbaud Altru. You only need to know how to ... more
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  • Success Post Pic
    Blackbaud Customer Success Resources for You!
    Customer Success is here to connect you with resources and information to help you maximize use of Altru. Whether your organization is just getting started or you're a new staff member who needs to get up to speed fast, we've compiled resources to help you succeed. Check out our  Altru Customer Success Page  for the opportunity to register for live ... more
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  • BBU2019
    Preparing for 20/20 Vision
    I’ve been excited about 2020 since the 1990s. I remember thinking the switch to 2000 was going to be so strange—and then I wondered if we’d all have 20/20 vision in the year 2020.  Since then, I’ve worked in the nonprofit and social good space for two decades. And I can’t count the number of times I’ve heard and said things like: I wish I would have known that ... more
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  • BBU
    Get the information you need … in 90 minutes
    Hosting visitors and creating delightful experiences is at the heart of what you do as a nonprofit organization. Visitors don’t stop coming when you and your staff need training. At Blackbaud University, we’ve created two new quick classes designed to give you maximum benefits with minimum time investment. Learn how to perform important customer ... more
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  • BBU
    Finally, The Course Announcement
    This is a first for me. If you’re reading this blog, you may notice that it is the third one I’ve done about the new Altru course called Increasing Retention . In the first blog , I talked about taking a leap of faith and how building this course is a gamble because it’s something never done in the Altru curriculum before. I angled the same sort of viewpoint in my ... more
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  • BBU
    Like Simon, But Simpler
    Did you ever play the Hasbro game Simon? Essentially, you hold the game unit, and colored buttons light up in a sequence while musical tones play. After you see the sequence, you push the buttons to repeat the sequence back to the game unit. If you get the sequence wrong, you lose the game. In the 1980s I was great at Simon. In the 21st century, my skills are ... more
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  • BBU
    That Dream You Have
    True confessions: I have a recurring dream where I am about to teach a class and the power goes out, my voice disappears, and I don’t have any of my materials. It’s the triple threat of bad news for a facilitator/instructor—mechanical failure, human body limits, and unpreparedness. For me, it’s a bit cold-sweat inducing. Do you have those kinds of ... more
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  • BBU
    Learning And Our 2nd First Lady
    If you’ve read my blogs or viewed my profile, you know I’ve been around Blackbaud for a few years. Regardless of tenure, however, I find that I learn something new every day through my association with Blackbaud and you all. If you do the math, that’s a lot of learning! (For those of you who are doing the math, it’s 22 times 260 which is 5,720 new things…but ... more
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  • Community
    Take A Leap Of Faith
    I’ve been listening to this same album now for about a month. When I find something I like musically, I tend to stick with it. Just ask my friends…they try to get me to like “new” music and I am admittedly stuck in the 80s listening to hair bands (and their recent releases…it’s new music!). Since we’re all friends here, I’ll admit I like long haired guys ... more
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  • Community
    Taking It to the Next Level
    Have you ever wondered if you’re using Altru to its full capacity? Are you wondering if you’re completing tasks in the most efficient manner? Speaking from experience, I know it’s relatively impossible to know everything about every area of Altru, but maybe there are tools you haven’t looked at since you went live— and you’ve always wondered about ... more
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  • BBU
    Out With The Old, In With The New (Functionality)
    Some of you may already be aware that the Altru curriculum is going through a refresh. We’re doing our best to increase the value in our training and offer as much opportunity for you to learn new tools or brush up on existing functionality. With that in mind, we’ve been busy updating a few courses since January 1, and we hope you can take advantage of them ... more
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  • Community
    Organizational Commonalities
    In the Arts & Cultural sector there are so many different types of organizations. Museums, galleries, zoos, aquariums, botanical gardens, sculpture gardens, art societies, historical societies, planetariums. Did I not mention your type of organization? If I didn’t, don’t worry. Although we are diverse in our types and goals, we are not so ... more
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  • Favicon
    Refunds, And When NOT To Do Them
    We spend a lot of time focused on how to get people through your doors to see your stuff thereby furthering your mission. All that time, effort, and investment pays off when tickets are purchased, and folks are poised to soak in your cultural treasures. But then it happens. Life. The real world has a way of putting a damper on carefully laid plans. ... more
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