Why is this happening?   Microsoft Silverlight is a deprecated application framework for writing and running Internet applications (similar to Adobe Flash). Microsoft announced that Silverlight will reach the end of support on October 12, 2021.    Parts that use Silverlight are being retired from our Products as they cannot be maintained ... more

In these uncertain times, many institutions are worried about the impact of COVID-19 on their finances. How do we ask people for money when they are concerned for their health and safety and preparing for the worst-case scenario? Why will they consider funding us when they are watching their retirement accounts plummet? Our partners at  Turnkey  help ... more

Do you ever find yourself at your desk or in a brainstorming meeting, thinking, “Gee, it sure would be awesome if I could ask our constituents how to energize them”?  Well … why don’t you just ask them?  In this new age of big data, organizations that leverage the information they have about their base are more successful at achieving their fundraising ... more

On Saturday, September 14 th , Strong Customer Authentication (SCA) will go into effect in the European Economic Area (EEA). This legislation, designed to reduce fraud and provide added security to all online payments, will require additional levels of authentication at the time of the transaction. Failing to comply with SCA requirements may ... more

What good is a camera without a lens? Not much, I suppose. Likewise, what can you really do with just a lens and no camera? Sure, you can look through a lens, but without the camera to capture and store what you see, it’s just a fancy telescope.  In a way, your NetCommunity website and Raiser’s Edge database are similar. I mean, when you really think about it, a ... more

Ready to learn the most effective, efficient, and cost-effective processes for producing optimal results for your work efforts? Interested in learning about the latest social good trends? And would you like to provide that training to everyone on your staff—even if they are not Blackbaud NetCommnity users? Then we’ve got good news! Beginning July ... more

Will Your Online Payments be Impacted by Strong Customer Authentication (SCA)? Nonprofits that accept payments via credit or debit cards issued in the European Union or UK will be subject to Strong Customer Authentication (SCA) laws that go into effect in the EU September 14, 2019. Starting on this date, additional levels of donor authentication ... more

Summer’s here, but that doesn’t mean you should take a vacation from engaging your supporters. I’m here to share in this season of giving something that will help RENXT + NetCommunity customers engage better with their supporters via social media. RENXT’s Social Posting feature will begin to roll out RENXT + NetCommunity customers later this month. ... more

I recently started to think my phone was listening to my calls and reading my texts. Ads for community events began to appear in my news feed. Was this because I texted a friend about volunteering more? Or was it because I talked to my daughter about helping our community? I quickly realized I was a part of a local targeted content strategy from a recent ... more

I recently planned my daughter’s fourth birthday party. And as a highly organized person, this was quite a task for me. I had to figure out who to invite, where it was going to be, when to have the party, and if I wanted guests to bring my daughter a gift. Because she certainly needed more toys. As an organization, planning your events may seem just as tedious. ... more

The Blackbaud NetCommunity 7.1 SP3 rlease includes enhanced communication consent features to help your organization comply new EU regulations. On Tuesday, April 3 at 9:00 a.m. EST Blackbaud's Dan Keyworth and Customer Success Manager Tim Bowden reviewed functionality in NetCommunity 7.1 PS3 designed to support our clients' efforts to comply ... more

# GivingTuesday   traditionally marks the start of the End-Of Year Giving Season.  This year in the U.S., the social media movement #GivingTuesday happens Nov. 28 and is sure to amplify your organization’s missions during the upcoming holiday season. Last year, more than 1 Million people in 98 countries donated $177,000,000!  While you are planning ... more

By Samantha McGuin When’s the last time you drove by a speed trap on your local interstate? Did you get that sinking feeling because you were worried you might get a ticket? Well, mailbox providers like Gmail, Microsoft, and Yahoo set similar snares — known as  SPAM traps  — to catch email spammers in the act. SPAM traps are email addresses that don't ... more

One of the most important aspects of managing and maintaining your online presence is to treat your site as a continual project rather than a one-time investment. Daily, monthly, and even yearly strategies can help increase your website traffic and identify key areas for optimization. Increasing page load times and complying with Google standards ... more

When talking about web design, you’ve probably heard the terms HTML , CSS , mobile friendly , and optimization . Have you ever scratched your head and wondered what these terms really mean? Whether you’re a site administrator, novice web designer, or someone who’s curious to learn how users interact with your organization’s website, we can help you ... more

The University of South Dakota Alumni Association had lofty goals when they began designing their new NetCommunity site earlier this year. “We wanted alumni to feel the same sense of nostalgia, pride, and homecoming as they do driving into town for the first time in months, years, or even decades,” recalls Stephanie Austin, Associate Director of ... more

The Blackbaud NetCommunity 7.1 Service Pack 1 release will include plenty of new features. Familiarize yourself with the changes coming your way by joining us on Tuesday, June 13th at 1:00 p.m. EST for a demonstration of some of the most exciting new functionality in the new release. Product Support Lead Tony Williams and Senior Product Support Lead ... more

Are you overwhelmed by the amount of content in Blackbaud NetCommunity? Do you feel like there are too many moving parts to keep track of and update? We want to help you manage all those moving parts. In our new 30-minute online course, Blackbaud NetCommunity: Basics of Online Content , you’ll get a close look at five main sectors of managing online ... more

Are you email savvy in NetCommunity? With a projected number of nearly 7 billion smartphone users by 2020, emailing is an essential form of communication in the nonprofit world. In our new 30-minute self-paced online course,  Blackbaud NetCommunity: Basics of Email  you’ll learn the specifics of four main facets of Blackbaud NetCommunity ... more

Verizon recently announced its decision to close down its email business. The holders of the roughly 4.5 million email addresses with an @verizon.net extension will have a very short period of time to migrate their email address as-is to AOL – or abandon the address. People who choose the first option will continue to use the same @verizon.net email ... more

Are you informed about your forms? Did you know that 95% of nonprofit giving is done via online forms? In our new 30-minute self-paced online course, Blackbaud NetCommunity: Basics of Forms , you’ll learn the specifics of three main Blackbaud NetCommunity forms: donation forms, event registration forms, and member profile forms. When used ... more

It's March and that means March Madness is right around the corner the corner! Many schools will be participating in the tournament with their students and alumni cheering them on. Online resources are a great way to connect schools with their students and alumni, and Blackbaud NetCommunity offers a unique way to allow these individuals to interact ... more

Donation Forms are the most frequently used part in Blackbaud NetCommunity, but did you know that Donation Forms can be customized to serve many functions depending on your organization's needs? Beyond just taking in standard one time gifts, Donation Forms can be set up to take in unique gift information and to create recurring gift schedules in The ... more

Spring is almost here! Just as the season change provides some basic joys— warm sun , budding flowers , and new life — Blackbaud NetCommunity provides some basic elements of your organizational success: online presence , email communication , and content creation . Think this is a stretch? Let me explain. Warm sun is like online presence because it’s ... more

It's a new year and event season is just around the corner! Whether you're new to events with Blackbaud NetCommunity or an established user, it's always good to reivew the options available to create the best registration form possible for your event. Blackbaud NetCommunity event registration forms allow you to create unique registration solutions ... more