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Blog Posts

  • GIFTS Online Templates – The Option Is Yours!
    In my last blog post, Jump for Joy – GIFTS Online Training Just Got Better , I mentioned I was a GIFTS Online implementation consultant in my previous position here at Blackbaud. In that role, I was frequently asked what would be the best way to complete a particular task. My answer varied based on the task and the organization, but it always boiled down to ... more
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  • FIMS 14.43 Released To Host*Net And Available For Locally Installed FIMS Customers
    We are excited to announce that the FIMS 14.43 update to your Host*Net system was successfully completed on Saturday, May 13 during the scheduled maintenance window. The update resolves issues impacting FIMS and also includes additional enhancements to support the new DonorCentral. To upgrade to version 14.43, locally installed FIMS customers ... more
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  • FIMS 14.42 Released To Host*Net And Available For Locally Installed FIMS Customers
    We are excited to announce that the FIMS 14.42 update to your Host*Net system was successfully completed on Saturday, April 8 during the scheduled maintenance window. The update resolves multiple issues impacting FIMS and also includes additional enhancements to support the new DonorCentral. Locally installed FIMS customers should contact ... more
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  • Jump For Joy – GIFTS Online Training Just Got Better!
    What’s happening with our training? Happy spring everyone! As part of my spring cleaning, I started the largest closet clean-out I’ve ever attempted. For this process, I’m only keeping items that spark joy .   We’re using a similar philosophy with GIFTS Online training—focusing on sparking joy by moving our training to the award winning Blackbaud ... more
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  • FIMS 14.41 Released To Host*Net and Available for Locally Installed FIMS Customers
    We are excited to announce that the FIMS 14.41 update to your Host*Net system was successfully completed on Saturday, March 11 during the scheduled maintenance window. The update resolves multiple issues impacting FIMS and also includes additional enhancements to support the new DonorCentral. Locally installed FIMS customers should contact ... more
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  • AngelPoints User Experience, Technology, And Hosting Updates
    Our team has been hard at work the past few months reimagining the volunteer event details page and related experience in AngelPoints utilizing our new Blackbaud SKY TM UX components and framework. We are very excited to bring these updates to you later this Spring! In the mean time we wanted to take a moment to remind you about a few important things to ... more
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  • GIFTS Online: Blackbaud Outcomes, Getting Started
                                                                                          Q: What is Blackbaud Outcomes? Blackbaud Outcomes is a cloud based solution that enables funders to track and monitor progress towards impact with easy to reach dashboards and charts. Q: What kind of data? Blackbaud Outcomes enables hard numbers to be ... more
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  • FIMS 14.4 Released to Host*Net
    We are excited to announce that the FIMS 14.4 update to your Host*Net system was successfully completed on Saturday, February 11 during the scheduled maintenance window. The update resolves multiple issues impacting FIMS. We are preparing the next steps for locally installed customers to upgrade to version 14.4 and will provide an update soon. ... more
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  • GIFTS Online: Quick Guide to get Help
    “We are here to help!” As a Blackbaud Microedge users you hear this often. This post is a breakdown of the details. The rule of thumb is that if it’s not Sales or Customer Support, it’s Customer Success. If you have a question, comment or general inquiry, below is a list of where to go first, how to get there and why.   1. Self Help Access < ... more
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  • FIMS 14.33 PATCH Update Released
    We are excited to announce that the FIMS 14.33 PATCH update to your Host*Net system was successfully completed on  Saturday, November 12  during the scheduled maintenance window. To avoid confusion, we decided to hold on posting the success message until the patch was ready for locally installed FIMS customers. Locally installed clients will need ... more
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  • DID YOU KNOW? FIMS Tips Article Six
    Welcome to the sixth article in a series of blog posts entitled “Did You Know ?”  If you are new to this series we will be calling out specific features of FIMS with an explanation of how they work.  In this article we will be discussing Soft Credits. more
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  • GIFTS Online: Top 5 Tips For The End Of The Year
    The end of the fiscal year is often packed with tight deadlines, lots of final calls and vacation days. Don’t let the time sneak-up on you! Below are 5 quick tips for smooth sailing into the end of 2016. At the end of the post is a Handy Year-End Checklist with room on each line to put in your own notes. Cheers to a new year! One Know what you need. Talk to your ... more
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  • Guide To FIMS Year End Procedures
    Along with financial procedures such as End of Year closing in General Ledger, there are non-financial procedures that you may wish to run at the end of the year as well.   Before Running End of Year Closing   If you need to retire funds, you should do so before running the end of year closing in General Ledger.  The best time to retire a fund is when the fund ... more
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  • FIMS 14.32 PATCH Update Released
    We are excited to announce that the FIMS 14.32 PATCH update to your Host*Net system was successfully completed on Saturday, October 8 during the scheduled maintenance window. The update resolves multiple issues impacting FIMS, FIMS CRM and DonorCentral. Locally installed clients will need to download the update, which can be accessed through ... more
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  • DID YOU KNOW? - FIMS Tips - Article Five
    Welcome to the fifth article in a series of blog posts entitled “Did You Know ?”  If you are new to this series we will be calling out specific features of FIMS with an explanation of how they work.  In this article we will be discussing the Field Encryption Tool.   more
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  • GIFTS Online: Clean-Up Your Data
    Data, data everywhere, not a bit to help. The old saying, “Knowing where you want to be will help you to get there” holds true not only for life but also for collecting your data in GIFTS Online. Strategic realignment and strategic goal evaluation is a best practice that is very useful, but can create a messy data situation.  If your organization has been ... more
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  • AngelPoints – Taking Advantage Of The Resources Available
    I promise I will not hop up on my soapbox (despite my desperate need for a few more inches of height) when I talk to you about the amazing resources available to help you use AngelPoints more efficiently.  I won’t smile smugly when I hear you say that had you known about these great enhancements, you would have enabled them earlier (even though we did an ... more
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  • DID YOU KNOW? FIMS Tips - Article Four
    Welcome to the fourth article in a series of blog posts entitled “ Did You Know ?”  If you are new to this series we will be calling out specific features of FIMS with an explanation of how they work.  In this article we will be discussing the Global Code Change Tool.   Did you know there is a tool that will allow you to globally change a code on ALL records to ... more
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  • FIMS Update for FIMS CRM Customers
    We are excited to announce that FIMS is now updated. This update was for customers who have FIMS CRM. We encourage you to read the  FIMS Release Notes   available  on  Blackbaud Community . Additional Resources available to learn more about this release:   If you are a locally installed FIMS client and have FIMS CRM you can  download the patch here . Thank ... more
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  • GIFTS Online Requirements Dashboard
    Do you ever find yourself asking, “Where have all my requirements gone?” The dashboard is your place to find them. Retrieving submitted requirements takes the touch of a button. NO duplicate check required. NO wizard to go through. Just press the link, watch the intake bar go from white to green and that is it. All of the requirements are in the system. Now ... more
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  • DID YOU KNOW? FIMS Tips - Article Three
    Welcome to the third article in a series of blog posts entitled “ Did You Know ?”  If you are new to this series we will be calling out specific features of FIMS with an explanation of how they work.  In this article we will be discussing Saved Reports.   Did you know that there is an available report named Saved Reports Report ?   This report displays a list of ... more
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  • GIFTS Online Behind the Scenes: Enhancement Requests, Bugs and Sprint Reviews
    As an implementation consultant at Microedge, I am often asked by the client, “What happens to my enhancement request? Who is fixing the bug in my system? How do I know it is fixed?”. I’m here to give you an inside look at the magic, behind the curtain. On a regular basis the staff at Microedge participates in a sprint review.  The focus of the sprint review is ... more
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  • Just Launched – Major Updates To AngelPoints Giving
    With our recent launch of AngelPoints 2016.2 we made significant updates to the AngelPoints Giving solution that we are eager to share with you! Speedier Organization Searching One improvement your employees will notice right away is the enhanced organization search engine within Giving. Search speed has increased significantly, and employees ... more
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  • Your Enhanced FIMS is updated!
    We are excited to announce that FIMS is now updated. Enhancements include multiple bug fixes and an update to the login screen for Host*Net users. We encourage you to read the  FIMS Release Notes   available  on  Blackbaud Community . Additional Resources available to learn more about this release:   If you are a locally installed FIMS client you can  ... more
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  • Did You Know? FIMS CRM: Dataloader.io
    Many of you FIMS CRM administrator “dataheads” may know that buried behind the scenes of FIMS CRM is a link to install a Salesforce tool called Dataloader .  It is a free tool that allows mapping of fields with external data so you can mass upload records into your CRM site (as well as some other functionality).  It is a bit clunky, including the need for a ... more
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  • DID YOU KNOW? - FIMS Tips - Article Two
    This is the second article in the FIMS Did You Know series: Did you know that there is a report in FIMS that may be run for any fiscal year end, will provide fund level activity in a columnar type format and may be run to the viewer or exported for use with Excel?     more
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  • DID YOU KNOW? - FIMS Tips - Article One
    Welcome to the first in a series of blog posts entitled “Did You Know?” We will be calling out specific features of FIMS with an explanation of how they work as well as providing a short video demonstration.    Let’s get started! This first “Did you Know” article applies to everyone that is using a locally installed version of FIMS.  Did you know you can ... more
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  • GIFTS Online Dashboard Lingo- Get in the Know
    The Dashboard is the very first page you see when you log into GIFTS Online. The Dashboard is also a highly customizable space that can help to make using GIFTS Online a breeze. Knowing how to customize your Dashboard takes only a little bit of know-how and a bunch of imagination. Through these blog posts I will show you many different Dashboard ... more
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  • FIMS 14.24 PATCH Update Released
    We are excited to announce that the FIMS 14.24 PATCH update to your system was successfully completed without downtime today, Wednesday, May 25, 2016. The update resolves the following issues: DonorCentral statements – Each file will include a statement for only one fund. DonorCentral statements – Each file will include only one copy of the fund ... more
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  • FIMS 14.23 PATCH Update Released
    We are excited to announce that the FIMS 14.23 PATCH update to your system was successfully completed without downtime today, Thursday, April 28, 2016. The update resolves the following issues: ·           Most reports and exports with affiliation code filtering, including export to Word processing selection criteria, did not run with an ... more
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  • Organization Eligiblity: More than just 501(c)(3)?
    Every employee giving program is unique. When managing an employee giving program you have to determine the critieria for your program such as: Will you offer a company match? Which employees are eligible? What types of organizations will you match?   Organization eligibility has evolved in the past few years from the traditional ‘United Way’ ... more
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  • The Standard Dashboard - Find Your Flow
                Most folks like a good flow. Be it yoga, dancing, or working in GIFTS Online - finding the right flow feels good. A good flow in GIFTS Online can be seen right on your Dashboard. We call this the standard flow. If you are brand new to GIFTS Online, the standard flow is the very first page you see when you log-in. If you have been in the system awhile, ... more
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  • AngelPoints - Capturing Volunteerism on the Go!
    What do the Starbucks™ app and the AngelPoints Volunteering app have in common?  You can finish up at a volunteer event, log your hours and order a latte for pickup all in less than 5 minutes!  Are you asking yourself, what AngelPoints app?  Well, no worries or need for alarm.  We introduced the brand new AngelPoints Volunteering App just a few weeks ago!  ... more
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  • Dashboard Permission Levels: Who can do what?
    Let’s play a game. Can you spot the difference? Have you noticed that some of your co-workers are able to perform certain functions in GIFTS Online that you can’t? Are you frustrated by a limited level of access? Fear no more! The answers to your prayers and the solution to your anxiety is here! User permissions are now expanded in GIFTS Online. Rather than ... more
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  • GIFTS Online 6.1 & Outcomes Update and GIFTS Alta and GIFTS Updates (Available Now!)
    GIFTS Online 6.1 Update (Released - 4/2/2016) The GIFTS Online system will be updated this Saturday, April 2, 2016, providing a series of updates to your GIFTS Online system as well as a handful of enhancements to Outcomes and AngelPoints functionality, including: Correspondence Updates. In GIFTS Online you now have the ability to add attachments to ... more
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  • AngelPoints Dashboard and Mobile Training!
    Have you started setting up your new volunteer dashboard? Would you like additional information about all of the new options and configurations? Join us for training on April 13th from 12:30-1:30p ET.  If that time does not work for you, we also have recorded versions you can watch at your leisure: Volunteer Dashboard Training Manager Mobile Setup ... more
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  • GIFTS Online and Blackbaud Outcomes
    GIFTS Online and the Powerful Impact of Data   This is the first of many ongoing blog posts about GIFTS Online, focusing mainly on the powerful capabilities found on the Dashboard.   This first week we are talking about the splashy and fancy, latest and greatest addition to GIFTS Online called Blackbaud Outcomes. I am so excited about Blackbaud ... more
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  • Completely Redesigned Volunteer Experience Launching Now!
    We are extremely excited to announce that a completely redesigned volunteer experience is coming to an AngelPoints system near you and in fact, the updates to your volunteer experience are just around the corner!   New Volunteer Dashboard   As part of our AngelPoints 2016.1 release we are launching a brand new volunteer dashboard which will include: A ... more
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  • How to Make the Volunteer Profile to Work for You
    Can you believe it is mid-February?  I can’t either.  Many of you have outlined your CSR program goals and are reporting on the results from 2015.  Was your program successful?  Was it as successful as corporate leadership hoped?  How did you measure success?  Do you think you are utilizing AngelPoints to its fullest capabilities?  Your company ... more
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  • MicroEdge Training Goes West
    I'm excited to announce that, for the first time ever, we're holding GIFTS Online Live Classroom Training on the West Coast! From March 7 - 10, join us in downtown Los Angeles for hands-on, comprehensive training. Our live trainings give you the opportunity to learn alongside fellow GIFTS Online users, guided by one of our system experts. March 7: GIFTS ... more
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  • AngelPoints - Turning Your Volunteers in to Volunteer Coordinators!
    AngelPoints – Corporate Volunteerism and Charitable Giving     Increasingly, companies are recognizing the need to have employee engagement programs that focus on volunteerism and charitable giving.  In an effort to recruit and retain employees, employers are offering incentives to volunteer.  Programs like Volunteer for ... more
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  • FIMS 14.20 EAP is available!
    We are very excited to share with you that the FIMS 14.20 update is now available to our early adopters! This update includes a more streamlined, easy to use interface for processing and designing fund statements. It is built upon the existing FIMS Design Statements functionality and provides an easier more intuitive user interface. The Fund ... more
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  • AngelPoints – Corporate Volunteerism and Charitable Giving
    As we are quickly nearing the end of 2015, many of you are working on year-end reporting and reviews of your current corporate social responsibility platforms.  You are measuring the success of your program and planning for 2016 and beyond.  How successful was your program?  What percentage of your employee base participated in a ... more
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  • DonorCentral Update
    On December 3 rd , we released a small patch to the DonorCentral server. This release required no downtime. The release notes can be found in the resources section of the community or click on the link below.   https://community.blackbaud.com/reviews/item/18/755 . more
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  • Another month!
    I can't believe it is already nearly December! Meanwhile, the AngelPoints team has been working away on exciting product enhancements coming in 2016 including a volunteering mobile application and a brand new look and feel for the landing page. In addition to brand new features we are always working on maintaining your site and making small ... more
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  • AngelPoints Maintenance Release 2015.3.1
    Don't tell the Product Managers that I'm sneaking into their blog!  2015.3.1 was released on Friday.  You can find the release notes here . more
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  • GIFTS Online 5.3.1 Update
    The GIFTS Online system was updated this passed Saturday, October 3, 2015 providing a series of maintenance updates to your GIFTS Online system as well as a handful of enhancements to the Online Reviewer Portal functionality including: Sharing Request Alerts: You are now able to share alerts messages from GIFTS Online with reviewers in the Online ... more
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  • FIMS September Update
    It’s been a busy summer here at team FIMS with no signs of slowing down any time soon! We are working hard on the next FIMS upgrade, FIMS 14.2, scheduled to be released later this year. One of the key updates in FIMS 14.2 is the new Fund Statement Designer. Join us at MESC 2015 and learn more about this exciting new development, including the ability to ... more
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  • Welcome
    Welcome to the MicroEdge Product Blog.  In addition to highlights on what's new, what’s great and what’s on the horizon, we’ll share with you what we are hearing from the market, happenings from within the MicroEdge team, insights from the Blackbaud team and generally what is on our minds.  We will use this space to ... more
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